Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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JASPREET KAUR

Dartmouth,NS

Summary

Accomplished Security Professional with proven expertise in crisis management and verbal communication, honed at GardaWorld Security and other leading firms. Excelled in high-pressure situations, significantly enhancing safety and operational efficiency. Skilled in team leadership and adept in English, Panjabi, and Hindi, consistently delivering exceptional customer service and security outcomes.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Security Officer

GardaWorld Security
06.2023 - Current
  • Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property, its assets and personnel.
  • Makes periodic patrols to check for irregularities and to inspect devices and fire control equipment.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked and verified photo identification prior to granting facility access.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Tactical Security Officer

Star Security Services
01.2023 - 03.2023
  • Co-ordinate, Assign and review the work of security guard professionals on a regular basis.
  • Providing Tactical security services to Toronto Respite Centre through the operation of various security system, tactics, and patrolling, including responding to routine, emergency, security and law enforcement calls, maintaining the utmost confidentiality.
  • Recording and maintaining log books of daily activities, unusual or special occurrences and issue of equipment to staff.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Regulated vehicle and pedestrian traffic onto building grounds.
  • Performing other related duties as assigned by the client contact or Star security.

Control Room Operator

Allied Universal Security Services
05.2022 - 09.2022
  • Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
  • Professionalism at handling difficult situations and reporting to the manager immediately about the situation.
  • Reduced response times for emergencies by closely monitoring alerts and coordinating swift action among team members.
  • Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
  • Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.

Education

Ontario College Diploma - Business

Centennial College of Applied Arts And Technology
Scarborough, ON
04.2022

Skills

  • Good Verbal and written communication skills
  • Ability to work under pressure and under deadlines
  • Crisis management
  • Customer service- oriented Language: English, Panjabi and Hindi
  • Self motivated and hard working
  • Security team leadership

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Certification

  • Microsoft Office Specialist,(Microsoft Word)-[Issued on Nov2020]
  • Microsoft Office Specialist,(Microsoft Excel)- [Issued on March 2021]
  • Security License

Timeline

Security Officer

GardaWorld Security
06.2023 - Current

Tactical Security Officer

Star Security Services
01.2023 - 03.2023

Control Room Operator

Allied Universal Security Services
05.2022 - 09.2022

Ontario College Diploma - Business

Centennial College of Applied Arts And Technology

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JASPREET KAUR