JASPREET KAUR
Brampton
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervising Agent
American Income Life Insurance Company
09.2023 - Current
- Increased client satisfaction by providing exceptional customer service and addressing individual needs.
- Developed new business opportunities through consistent networking, resulting in an expanded client base.
- Managed a team of agents to ensure efficiency and productivity while maintaining high standards of professionalism.
- Mentored junior colleagues to foster growth and development, enhancing overall team performance.
- Collaborated with other departments, such as underwriting and claims, ensuring smooth transactional processes for clients.
Sales Associate
Shell
11.2021 - 08.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Logged reports, expenses, receipts, and sales documents into digital database.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Academic Tutor
Seneca College
01.2022 - 03.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Created special handouts, study guides, and enrichment materials to boost student knowledge.
- Supported students with helpful study habits and exam strategies.
- Taught and assisted students in such areas as Mathematics and Physics, creating tailored lesson plans and study guides on subject matter.
- Tutored diverse groups of 10-15 students to strengthen subject comprehension, boost confidence and build important learning skills.
- Stressed importance of good study habits by encouraging students to create personalized study plans.
Academic Peer Mentor
Seneca College
04.2021 - 11.2021
- Shared resources, opportunities and activities to support mentee's learning and development.
- Assessed students' knowledge, comprehension and study habits to track progress and set realistic goals.
- Counseled 15-20 students individually to assist in overcoming obstacles, make proper choices to stay focused and adjust to college life.
- Delivered supportive and knowledgeable counseling to students with academic concerns.
- Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
Education
University Arts And Sciences - General Arts And Sciences
Seneca College of Applied Arts And Technology
North York, ON04.2022
Skills
- Excellent communication skills
- Understanding Customer Needs
- Upselling Products and Services
- Courteous with Strong Service Mindset
- Customer Service and Assistance
- Microsoft
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Teamwork and Collaboration
- Creative Solutions
Languages
English
Punjabi
Hindi
Certification
HLLQP
Timeline
Supervising Agent
American Income Life Insurance Company
09.2023 - Current
Academic Tutor
Seneca College
01.2022 - 03.2022
Sales Associate
Shell
11.2021 - 08.2023
Academic Peer Mentor
Seneca College
04.2021 - 11.2021
University Arts And Sciences - General Arts And Sciences
Seneca College of Applied Arts And Technology
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