Jaspreet Kaur

• Educated patients and families about mental health, diagnoses and treatment options.
• Explained useful coping methods to relieve depression and anxiety.
• Deescalated agitated patients using verbal interventions before resorting to physical restraints or seclusion when necessary.
• Administered psychotropic medications as prescribed, monitoring side effects and adjusting dosages as needed under physician guidance.

• Responsible for promoting health and wellness and restoring patients' wellbeing by developing day-to-day management and long-term planning in patient care.
• Provide oversight in health assessment of client upon intake, during treatment and upon graduation.
• Strengthen clinical/medical theory to practice and advance recovery modalities for the organization.
• Promote a client centered, strength based, and trauma informed holistic approach to medical treatment recovery.
• Ensure optimal medical care plans for clients with complex need in tandem with other managers and staff as required.
• Promote collaborative care amongst service users and staff and promote team advocacy.
• Ensure appropriate specialized care and participate in any psychiatric assessment referral and recommendations as necessary in consultation with other clinical managers.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

● Contact COVID-19 infected individuals to collect all available information regarding contact for a
specific period of time.
● Provides routine information regarding resources available in the community, using approved script
or resource list, as required.
● Inform names contacts by telephone that they have been exposed to someone with positive COVID-
19 results and what action is recommended according to algorithms, and ensures that confidentiality
is maintained at all times.
● Performs general word processing and data entry functions such as inputting client information.
● Maintains individual records and necessary documentation according to the policies and procedures.
● Performs other related duties as assigned.

● Receiving service referrals and changes.
● Reviewing client needs and matches community health workers based on suitability, geographic location, and skills required.
● Schedules, monitors, maintains and adjusts Community Health Worker’s schedules and client appointments.
● Confirms completion of client service to referral clinician.
● Timekeeping.