Jaspreet Kaur
Brampton
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Supervisor
Tim Hortons
07.2021 - 03.2023
- Maintained health and food safety standards at all stages, from storage through delivery.
- Kept guest and work areas clean, organized and sanitized per established standards.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Ordered new supplies and food to maintain service levels.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Tracked food production levels, meal counts, and supply costs.
- Established and managed team schedules and shift assignments.
- Identified team weak points and implemented corrective actions to resolve concerns.
Food Service Manager
Five Guys
09.2022 - 11.2022
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Reviewed and approved employee schedules and timesheets.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
Team Member
Tim Hortons
09.2019 - 04.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Master of Science - Information Technology Infrastructure
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2020
Bachelor of Science - Information And Communication Technology
L.L.R.I.E.T
MOGA, INDIA06.2012
Skills
- Staff Leadership
- Kitchen Staff Coordination
- Portioning
- Menu Development
- Staff Supervision
- Inventory Management
- Quality Assurance Understanding
- Team Development
- Sales Leadership
- Cost Controls
- Operations Management
- Customer Service
Languages
English
Native or Bilingual
Certification
- FOOD HANDLER'S - valid upto Oct 2027
Timeline
Food Service Manager
Five Guys
09.2022 - 11.2022
Food Service Supervisor
Tim Hortons
07.2021 - 03.2023
Team Member
Tim Hortons
09.2019 - 04.2021
Master of Science - Information Technology Infrastructure
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Information And Communication Technology
L.L.R.I.E.T
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