Jaspreet Kaur
Mississauga,ON
Summary
Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Harvey's Restaurant
02.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Cashier
Tim Hortons
05.2019 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Computer Teacher
Meeri Peeri Sen.Sec. School
05.2015 - 02.2019
- Developed meaningful relationships with students, fostering a positive learning environment and promoting mutual respect.
- Coordinated classroom lectures with laboratory assignments.
- Set up computers and networking systems, delivering step-by-step instructions on basic use.
Online Bidder
Kalotra Infotech
06.2014 - 01.2015
- Worked On Freelancer
Education
Post Graduation Diploma - Enterprise Content Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON08.2020
Bachelor of Technology - Information Technology
Sukhjinder Group Of Institute
Punjab,India04.2014
Skills
- Inventory control and record keeping
- Customer-Oriented
- Staff Management
- Cash handling expertise
- Operations Management
- Staff Scheduling
Languages
English
Hindi
Punjabi
Certification
- MS 900
- SafeCheck Advanced Food Safety Certification Program
Timeline
Shift Supervisor
Harvey's Restaurant
02.2021 - Current
Cashier
Tim Hortons
05.2019 - 02.2021
Computer Teacher
Meeri Peeri Sen.Sec. School
05.2015 - 02.2019
Online Bidder
Kalotra Infotech
06.2014 - 01.2015
Post Graduation Diploma - Enterprise Content Management
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Technology - Information Technology
Sukhjinder Group Of Institute