Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Cashier/Pizza Maker/Senior Customer Service Representative
Pizza 73
05.2021 - Current
Handled high-volume sales periods with ease, maintaining accuracy and speed under pressure while delivering excellent customer service.
Utilized strong communication skills to effectively relay important information to both customers and fellow employees.
Conducted inventory counts by adding each item in stock and documenting in the computer system.
Organized items on shelves to help customers locate products easily and quickly.
Trained new cashiers on proper procedures, ensuring consistency in performance standards across the team.
Security Officer/Customer Service Representative/Front Desk Receptionist
Guardteck Security
03.2022 - 03.2024
Interacted assertively but non-confrontationally with personnel and general public.
Checked and verified photo identification prior to granting facility access.
Issued access cards to authorized personnel to monitor access points.
Monitored CCTV cameras and alarm systems for security breaches.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Sales Advisor- Call Center Representative
Concentrix
10.2020 - 11.2020
Responded to in-person and telephone requests for information about company offerings.
Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
Security Guard/ Customer service representative, receptionist, concierge
Securiguard
10.2018 - 08.2020
Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Senior Sales Associate/ Cashier/ Customer service representative
7ELEVEN
01.2018 - 12.2018
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Handled cash register operations and customer transactions to process payments.
Trained, coached, and mentored new sales associates for maximum performance.
Shipping and Receivers operator, Dispatcher (Onlineshopping company)
Ingram Micro
10.2017 - 12.2017
Accurately documented all operational data, ensuring up-to-date records for review and analysis.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Maintained organized work area by cleaning and removing hazards.
Education
Columbia College
Vancouver, BC
12.2019
High School Diploma -
Shri Hemkunt Sen. Sec. School
Punjab, India
03.2016
Skills
Passionate to learn new skills and technology
Attention to Detail - Professional written communication skills
Surveillance
Computer literacy and proficiency in Microsoft Office applications
Customer Assistance
Product Merchandising
Certification
Post graduate diploma certificate
CPR and AED Certificate
Volunteer Experience
General Volunteer and Event Planner, Columbia college, Vancouver, BC, 09/2017, 12/2019
Languages
Hindi
Punjabi
English
Timeline
Security Officer/Customer Service Representative/Front Desk Receptionist
Guardteck Security
03.2022 - 03.2024
Front Cashier/Pizza Maker/Senior Customer Service Representative
Pizza 73
05.2021 - Current
Sales Advisor- Call Center Representative
Concentrix
10.2020 - 11.2020
Security Guard/ Customer service representative, receptionist, concierge
Securiguard
10.2018 - 08.2020
Senior Sales Associate/ Cashier/ Customer service representative
7ELEVEN
01.2018 - 12.2018
Shipping and Receivers operator, Dispatcher (Onlineshopping company)