Jaspreet Kaur
Calgary,AB
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Cashier/Pizza Maker/Senior Customer Service Representative
Pizza 73
05.2021 - Current
- Handled high-volume sales periods with ease, maintaining accuracy and speed under pressure while delivering excellent customer service.
- Utilized strong communication skills to effectively relay important information to both customers and fellow employees.
- Conducted inventory counts by adding each item in stock and documenting in the computer system.
- Organized items on shelves to help customers locate products easily and quickly.
- Trained new cashiers on proper procedures, ensuring consistency in performance standards across the team.
Security Officer/Customer Service Representative/Front Desk Receptionist
Guardteck Security
03.2022 - 03.2024
- Interacted assertively but non-confrontationally with personnel and general public.
- Checked and verified photo identification prior to granting facility access.
- Issued access cards to authorized personnel to monitor access points.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Sales Advisor- Call Center Representative
Concentrix
10.2020 - 11.2020
- Responded to in-person and telephone requests for information about company offerings.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
Security Guard/ Customer service representative, receptionist, concierge
Securiguard
10.2018 - 08.2020
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Senior Sales Associate/ Cashier/ Customer service representative
7ELEVEN
01.2018 - 12.2018
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Handled cash register operations and customer transactions to process payments.
- Trained, coached, and mentored new sales associates for maximum performance.
Shipping and Receivers operator, Dispatcher (Onlineshopping company)
Ingram Micro
10.2017 - 12.2017
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Maintained organized work area by cleaning and removing hazards.
Education
Columbia College
Vancouver, BC12.2019
High School Diploma -
Shri Hemkunt Sen. Sec. School
Punjab, India03.2016
Skills
- Passionate to learn new skills and technology
- Attention to Detail - Professional written communication skills
- Surveillance
- Computer literacy and proficiency in Microsoft Office applications
- Customer Assistance
- Product Merchandising
Certification
Post graduate diploma certificate
CPR and AED Certificate
Volunteer Experience
General Volunteer and Event Planner, Columbia college, Vancouver, BC, 09/2017, 12/2019
Languages
Hindi
Punjabi
English
Timeline
Security Officer/Customer Service Representative/Front Desk Receptionist
Guardteck Security
03.2022 - 03.2024
Front Cashier/Pizza Maker/Senior Customer Service Representative
Pizza 73
05.2021 - Current
Sales Advisor- Call Center Representative
Concentrix
10.2020 - 11.2020
Security Guard/ Customer service representative, receptionist, concierge
Securiguard
10.2018 - 08.2020
Senior Sales Associate/ Cashier/ Customer service representative
7ELEVEN
01.2018 - 12.2018
Shipping and Receivers operator, Dispatcher (Onlineshopping company)
Ingram Micro
10.2017 - 12.2017
Columbia College
High School Diploma -
Shri Hemkunt Sen. Sec. School
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