Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaspreet Kaur

Summary

Organized Office Manager with noted experience in customer service roles. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

3
3
years of professional experience

Work History

Office Manager

Pendulum Immigration Services Inc
01.2024 - Current
  • Streamline office operations by implementing efficient filing systems and organizational strategies.
  • Enhance customer satisfaction by promptly addressing concerns and providing accurate information.
  • Boost data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Develop team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduce costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Facilitate smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Participate in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Manage accounts payable, accounts receivable, bank reconciliations, and payroll functions


Immigration Caseworker

Time Immigration
03.2023 - 12.2023
  • Processed a variety of immigration applications, including study permits, work permits, family sponsorships, permanent residency, and citizenship
  • Maintained organized case files and updated database systems with relevant information and application progress
  • Worked with the accounting department to keep track of accounts receivable and payable.
  • Conducted thorough reviews of applications to ensure accuracy, completeness, and compliance with immigration regulations
  • Communicated effectively with clients to gather required documentation and provide guidance throughout the application process
  • Prepare and submit well-documented case summaries and recommendations for further action
  • Handle inquiries from clients, authorized representatives, and stakeholders regarding case statuses and procedural matters
  • Attend training sessions to stay up-to-date with changing immigration policies, procedures, and regulations
  • Participate in team meetings to discuss challenging cases, share best practices, and contribute to process improvements

Office Assistant

CANRISE IMMIGRATION
04.2021 - 11.2022
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Streamlined communication between departments for better collaboration and increased productivity.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Pre-screened all clients and walked them through different applications face to face and provided any information required by clients, colleagues
  • Provided liaison between clients and their respective immigration consultant for better communications and transparency
  • Maintained Excellent KPIs and provided updates on applications on a weekly basis to applicants over the phone and emails

Education

Post-Baccalaureate Diploma - Global Business Management

Kwantlen Polytechnic University
Surrey, BC
06.2022

BBA - Business Administration

Punjab University
Chandigarh, India
05.2019

Certificate -

FinTech College of Business And Technology
Brampton, ON
03.2024

Skills

  • Team Collaboration and Leadership
  • Budgeting and Forecasting
  • Accounting Software (QuickBooks, SAP, etc)
  • Financial Reporting and Analysis
  • Excel (Advanced Formulas, PivotTables, VLOOKUP)
  • Reconciliation and Auditing
  • Staff Management
  • Bookkeeping
  • Customer Service
  • Administrative Support
  • Data Entry

Languages

English
Full Professional
Punjabi
Native or Bilingual

Timeline

Office Manager

Pendulum Immigration Services Inc
01.2024 - Current

Immigration Caseworker

Time Immigration
03.2023 - 12.2023

Office Assistant

CANRISE IMMIGRATION
04.2021 - 11.2022

Post-Baccalaureate Diploma - Global Business Management

Kwantlen Polytechnic University

BBA - Business Administration

Punjab University

Certificate -

FinTech College of Business And Technology

Similar Profiles

CREATE PROFILE
Jaspreet Kaur