Jaspreet Kaur
Brampton,Ontario
Summary
Business-minded with exemplary skills in customer service, time management and service coordination. Bringing over about three years of related experience combined with superior mathematic abilities. Pursuing similar position with expanding insurance company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Claims Management Service
Intact Insurance
03.2023 - Current
- Followed up with customers on unresolved issues.
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Provided advice to customers regarding claims, rights and insurance processes to prevent disputes.
Sales Representative
Bill Gosling Outsourcing ( American Express)
02.2022 - 03.2023
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
- Generated new leads through networking and attending industry events.
- Managed customer accounts to secure customer satisfaction and repeat business.
Office Administrator
Oyster Freight Services
09.2020 - 09.2021
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with customers by phone, email, or in-person to provide information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Education
Hospitality
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2021
Financial Accounting With Tally
Future Vision Computer Centre
Moga, Punjab03.2019
Skills
- Claim Management
- Insurance Claims
- Team Meetings
- Database Updates
- Account Management Expertise
Certification
CIP
Pursuing CIP
- Starting first course As principle of insuainsurance.
Timeline
Claims Management Service
Intact Insurance
03.2023 - Current
Sales Representative
Bill Gosling Outsourcing ( American Express)
02.2022 - 03.2023
Office Administrator
Oyster Freight Services
09.2020 - 09.2021
Hospitality
Conestoga College Institute of Technology And Advanced Learning
Financial Accounting With Tally
Future Vision Computer Centre
CIP
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