Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jaspreet Kaur

Caledon,Ontario

Summary

Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Office Administrator

GH Immigration
12.2022 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Monitored and oversaw general cleaning of office in line with company cleanliness standards.
  • Organized, facilitated and participated in community service efforts.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Developed detailed plans based on broad guidance and direction.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

IT Ambassador

Amazon
03.2021 - Current
  • Greeted customers and clients to create welcoming atmosphere.
  • Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Assisted team with operational policies and procedures to drive services.
  • Served as organization ambassador at various charity events, promoting mission and values.
  • Built and maintained positive relationships with public by utilizing strategic plans.

Education

Associate of Applied Science - Computer System Networking Technician

Canadore College of Applied Arts And Technology
Mississauga, ON
12.2020

Skills

  • Payroll Administration
  • Customer Engagement
  • Telephone Reception
  • Expense Reporting
  • Document Scanning
  • Human Resources
  • Word Processing
  • Staff Management
  • Scheduling
  • Mail Handling
  • Administrative Support
  • Leadership and Supervision
  • Time Management
  • Customer Relationship Management (CRM)
  • Office Administration
  • Office Management
  • Problem Solving
  • Organizational Skills
  • Scheduling Appointments
  • Customer Service
  • Human Resources Management

Languages

English
Full Professional

Certification

Human resource management course from sheridan college

Timeline

Office Administrator

GH Immigration
12.2022 - Current

IT Ambassador

Amazon
03.2021 - Current

Associate of Applied Science - Computer System Networking Technician

Canadore College of Applied Arts And Technology

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Jaspreet Kaur