Jaspreet Kaur
Winnipeg,MB
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Head Cashier
saburo kitchen
Winnipeg, MB
03.2022 - Current
- Trained new team members in cash register operation, stock procedures and customer services.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Prepared cash deposits and balanced store safe for opening and closing of business.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Helped customers find specific products, answered questions and offered product advice.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Service Technician
Alcom electronics
Winnipeg, MB
04.2023 - 06.2023
- Communicated with clients for outstanding customer service and to increase repeat business.
- Traveled to customer locations to complete work for pre-set appointments.
- Used hand and power tools to perform maintenance and troubleshooting duties.
- Replaced antennas and installed new dishes.
- Performed coaxial, fiber, lines and hybrid cable installations and lead work on top of tower.
- Inspected completed work to check hardware security and levelness.
- Read and interpreted drawings, piping diagrams, job specifications, mounting specs and testing procedures.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Representative
Guru Nanak electronics and solar system
MOGA, PUNJAB
02.2018 - 03.2020
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Fostered relationships with customers to expand customer base and retain business.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Computed purchases and received and processed cash or credit payment.
Education
Associate of Applied Science - Electronic Technician
Manitoba Institute of Trades And Technology
Winnipeg, MB06.2023
Associate of Science - Advance Diploma in Computer Application
Royal Institue Og Management And Technology
Moga, Punjab10.2019
Bachelor of Science - Electronic Engineering Technology
University of Manitoba
Winnipeg, MBSkills
- Policy Enforcement
- Heavy Lifting
- Store Opening and Closing
- POS System
- Data Entry
- Hardware and Software Updates
- Information Analysis
- Technical Troubleshooting
- Upselling Products and Services
- Issue and Complaint Resolution
- Efficient and Detail-Oriented
- Multitasking and Prioritization
- Mechanical Abilities
- Testing and Analysis
- Installation and Repair
- Power Tool Mastery
Certification
- Electronic technician, MITT -2023
Timeline
Service Technician
Alcom electronics
04.2023 - 06.2023
Head Cashier
saburo kitchen
03.2022 - Current
Sales Representative
Guru Nanak electronics and solar system
02.2018 - 03.2020
Associate of Applied Science - Electronic Technician
Manitoba Institute of Trades And Technology
Associate of Science - Advance Diploma in Computer Application
Royal Institue Og Management And Technology
Bachelor of Science - Electronic Engineering Technology
University of Manitoba
Similar Profiles
Ryota HiraiRyota Hirai
Japanese Language Lecturer at Saburo LimitedJapanese Language Lecturer at Saburo Limited
Lewis BairdLewis Baird
Fitter's Assistant at Kitchen Studio (Dad's Kitchen-fitting Business)Fitter's Assistant at Kitchen Studio (Dad's Kitchen-fitting Business)
Zaynah KhanZaynah Khan
Lounge Server at Earls Kitchen + Bar Test KitchenLounge Server at Earls Kitchen + Bar Test Kitchen
Amanda LusignanAmanda Lusignan
Disability Support Professional at Trailblazers Life ChoicesDisability Support Professional at Trailblazers Life Choices
Anmol KaurAnmol Kaur
Logistics Assistant at Bassano Transloading INCLogistics Assistant at Bassano Transloading INC