Jaspreet Kaur
Brampton,ON
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
Work History
Security Supervisor
Black Bird Security
01.2022 - 05.2023
- Conducted background checks of employees and visitors to verify clean character records and establish security compliance.
- Responded swiftly to security incidents and effectively resolved security issues.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
Food Supervisor
Osmow's Shawarma
06.2020 - 12.2022
- Resolved customer satisfaction issues with food service to maintain establishment loyalty.
- Managed regular cleaning and sanitation to keep kitchen free of debris or build-up and minimize infection risks.
- Controlled labor costs with good planning, scheduling and delegating abilities.
- Directed work of cooks, food handlers and dishwashers to maintain efficient operations.
- Helped with coverage demands by encouraging cross-training and continuous professional development of kitchen staff.
- Created healthy, well-balanced meal menus within ideal cost metrics.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Customer Service Representative
Pizza Pizza
01.2021 - 08.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Handled customer inquiries and suggestions courteously and professionally
Security Guard
Legendary Security
05.2020 - 06.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Education
Bachelor in Medical Laboratory Science - Laboratory Techniques: Pathway of Specialization in Analytical Chemistry Or Biotechnology
Durham Alternative Secondary School
Oshawa, ON08.2021
Diploma of Pharmaceutical Quality Assurance And Quality Control - Pharmaceutical Medicine
Guru Nanak Khalsa College
Punjabi, India08.2016
Skills
- Report Analysis
- File and Records Management
- Skilled in Conflict Resolution
- Safety and Security Regulations
- Daily Status Reports
- Security Resource Management
- Access Systems and Patrol
- Compliance Management
- Company Risk Mitigation
- CCTV Expertise
- Staff Hiring
- Team Leadership
- Control Crowd
- Shift Scheduling
- Employee Relations
Additional Information
Reference
Andrew Phan (Manager)
+1(437)-995-5229
Celine Gray (supervisor)
+1(437)-998-3348
Timeline
Security Supervisor
Black Bird Security
01.2022 - 05.2023
Customer Service Representative
Pizza Pizza
01.2021 - 08.2021
Food Supervisor
Osmow's Shawarma
06.2020 - 12.2022
Security Guard
Legendary Security
05.2020 - 06.2021
Bachelor in Medical Laboratory Science - Laboratory Techniques: Pathway of Specialization in Analytical Chemistry Or Biotechnology
Durham Alternative Secondary School
Diploma of Pharmaceutical Quality Assurance And Quality Control - Pharmaceutical Medicine
Guru Nanak Khalsa College
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