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PC Express- Online Customer Service
Real Canadian Superstore
08.2024
- Provide non-technical help to clients and answer their questions, resolve problems, and ensure they have a good experience.
- Communication Skills
- Connected with clients and communicated the value of offerings, and close sales.
- Resolved disputes and came to mutually beneficial agreements.
Sales Associate
No Frills
12.2023 - 05.2024
- Reconcile revenue accounts and prepare daily financial reports.
- Communicate findings to management.
- Handled guest inquiries, complaints, and requests during the night shift.
- Providing excellent customer service.
- Collaborated with other departments to resolve discrepancies.
- Improve operational efficiency.
- Assisted with accounts payable and receivable tasks, including invoice processing.
- Processing and payment reconciliation.
- Prepared financial reports and statements, analyzing variances.
- Identifying areas for improvement.
Associate Degree - business administration
Booth University College
06.2025
Associate of Business administration - undefined
Yorkville University
06.2024
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Certification: Security License (Ontario)
- CPR First Aid
PC Express- Online Customer Service
Real Canadian Superstore
08.2024
Sales Associate
No Frills
12.2023 - 05.2024
Associate Degree - business administration
Booth University College
Associate of Business administration - undefined
Yorkville University