Jaspinder Singh
Ottawa,ON
Summary
Proven Assistant Restaurant Manager with a track record of enhancing team performance and customer satisfaction at Grand Hotel. Excelled in staff training and development, and problem-solving, ensuring food safety compliance and superior guest relations. Boosted staff morale and productivity through effective leadership, contributing to the restaurant's operational efficiency.
Overview
2
2
years of professional experience
Work History
Assistant Restaurant Manager
Grand Hotel
11.2023 - 07.2024
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed team of up to 15 restaurant staff, maintaining exceptional customer service and quality standards.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Server
Crown Plaza
07.2022 - 10.2023
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Post-Baccalaureate Diploma - Digital Marketing
Lambton College
Ottawa, ON06-2026
Skills
- Food Safety Compliance
- Staff Training and Development
- Guest Relations
- Opening and closing procedures
- Customer Assistance
- Restaurant Operations
- Training and mentoring
- POS system knowledge
- Sales and Marketing
- Problem-Solving
Languages
English
Full Professional
Hindi
Native or Bilingual
Availability
Monday After 7pm till midnight
Tuesday After 7pm till midnight
Wednesday After 12pm till midnight
Thursday, Friday, Saturday, Sunday- Full Day and Overnight
Timeline
Assistant Restaurant Manager
Grand Hotel
11.2023 - 07.2024
Server
Crown Plaza
07.2022 - 10.2023
Post-Baccalaureate Diploma - Digital Marketing
Lambton College
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