Jaspinder Singh
Charlottetown,PE
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Couche-Tard Inc. Mastered problem-solving and relationship building, significantly contributing to sales growth and operational efficiency. Skilled in safe driving practices, ensuring timely and secure deliveries. Excelled in fast-paced environments, demonstrating flexibility and a strong customer service ethos.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Couche-Tard Inc.
Charlottetown, PE
06.2022 - Current
- Skilled in troubleshooting minor pump issues; reducing downtime while waiting for maintenance personnel.
- Maintained accurate records of fuel deliveries, preventing inventory discrepancies or shortages.
- Minimized wait times for customers by efficiently handling multiple transactions simultaneously.
- Contributed to increased sales by promoting special offers, discounts, and loyalty programs.
- Enhanced customer satisfaction by providing efficient fueling services and accurate payment processing.
- Ensured a clean and safe environment for customers through regular maintenance of gas station facilities.
Sales Associate
Most Wanted Jewellery & Pawn
Charlottetown, PE
08.2023 - 02.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Pizza Maker
Papa John's Pizza
Charlottetown, PE
10.2022 - 07.2023
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Monitored and maintained clean working areas and cooking surfaces.
Pickup Truck Driver
Ajit Transport Inc.
Montreal, QC
06.2021 - 05.2022
- Maintained a clean and organized vehicle, promoting a professional image for the company.
- Conducted thorough inspections of vehicle before each shift, ensuring safety and reliability during deliveries.
- Transport deliveries in a safe, efficient manner in accordance with company procedures.
- Checked fluid levels, tire pressure and lights.
- Performed other related duties as assigned.
Class 5 Truck Driver
Lufa Farms (10132683 Canada Inc.)
Montreal, QC
12.2020 - 06.2021
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
- Offered every customer outstanding service, promoting high satisfaction and cementing loyalty.
- Safely transported goods by conducting regular vehicle inspections and following all traffic regulations.
Education
Diploma - Web Development
CDI College
Montreal, QC03.2021
High School
Guru Nanak Public School
Amritsar, Punjab India03.2016
Skills
- Customer Service
- Problem-solving abilities
- Clean Driving Record
- Safe Driving Practices
- Patience and understanding
- Flexible Schedule
- Problem Resolution
- Relationship Building
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Sales Associate
Most Wanted Jewellery & Pawn
08.2023 - 02.2024
Pizza Maker
Papa John's Pizza
10.2022 - 07.2023
Customer Service Representative
Couche-Tard Inc.
06.2022 - Current
Pickup Truck Driver
Ajit Transport Inc.
06.2021 - 05.2022
Class 5 Truck Driver
Lufa Farms (10132683 Canada Inc.)
12.2020 - 06.2021
Diploma - Web Development
CDI College
High School
Guru Nanak Public School