Jaspinder Saini
Surrey
Summary
Safety-focused and customer-oriented professional with over 20 years of experience in operating large and passenger vehicles and providing excellent service to diverse communities. Committed to ensuring passenger safety, route efficiency, and a positive transit experience. Dynamic Security Alarm Technician with a proven track record at NSA Systems LTD., excelling in client relations and system installations. Leveraging strong communication and conflict resolution skills, I enhanced community safety through effective training and collaboration with law enforcement. Committed to punctuality and safety, I consistently optimized project efficiency.
Overview
17
17
years of professional experience
Work History
Security Alarm Technician
NSA Systems LTD.
10.2015 - Current
- Developed positive relationships with clients through clear communication about project timelines, expectations, and ongoing support services provided after installation.
- Optimized efficiency by maintaining an organized inventory of tools, replacement parts, and specialized equipment for job completion.
- Provided comprehensive training to clients on the use of their security systems, promoting confidence in safety measures and overall satisfaction.
- Enhanced security systems by installing and programming alarm devices in residential and commercial properties.
- Contributed to a safer community by assisting local law enforcement agencies in understanding installed security systems'' operation during investigations or emergencies.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
- Read and understood product manuals and blueprints.
Taxi Operator
Yellow Cab
02.2012 - 01.2020
- Collaborated with dispatchers effectively to optimize scheduling and route planning.
- Stayed up-to-date on local events and road closures, adjusting routes accordingly for efficient travel times.
- Maintained vehicle cleanliness and safety for a comfortable passenger experience.
- Utilized GPS technology proficiently for accurate navigation and route optimization.
- Provided exceptional customer service, resulting in repeat business from satisfied clients.
- Resolved conflicts or issues with passengers professionally, maintaining a positive company reputation.
- Served clients with special needs sensitively, accommodating wheelchairs or other mobility aids when necessary.
- Obtained regular vehicle inspections according to state requirements or company policies, ensuring continued safe operation of the taxi cab.
- Kept detailed logs of mileage, fares, and maintenance records as required by company policies or regulations.
- Managed challenging weather conditions skillfully to maintain passenger safety throughout rides.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
Sales Associate
Connect Construction Pages
10.2008 - 01.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Master of Science - Post Gr Diploma in Computer Application
Maharshi Dayanand University
India05-2007
Skills
- Class 2 Driver’s License with Air Brake Endorsement (or willingness to obtain)
- Excellent knowledge of Lower Mainland routes
- Strong customer service and interpersonal skills
- Defensive driving techniques
- Time management & punctuality
- Conflict resolution
- Clear communication
- Safety & emergency procedures
- Ability to work shifts and weekends
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Security Alarm Technician
NSA Systems LTD.
10.2015 - Current
Taxi Operator
Yellow Cab
02.2012 - 01.2020
Sales Associate
Connect Construction Pages
10.2008 - 01.2015
Master of Science - Post Gr Diploma in Computer Application
Maharshi Dayanand University
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