Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jaspinder Kaur

Edmonton,Canada

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Experienced with coordinating transportation logistics and managing schedules effectively. Track record of maintaining excellent communication with drivers and customers to resolve issues promptly. Experienced with customer service, teamwork, and multitasking. Utilizes effective communication and problem-solving abilities to enhance guest experiences. Track record of maintaining clean and organized work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dispatcher

SIDHU HAULING
01.2025 - Current
  • Excelled in multitasking to manage a high call volume with professionalism and efficiency.
  • Proficiently used computer systems for data entry, tracking, and managing of driver information.
  • Responded quickly to emergency situations involving drivers or vehicles.
  • Efficiently handled all incoming calls from customers inquiring about services or shipment status.
  • Maintained accurate records of dispatches, pickups, and deliveries.

Restaurant Team Member

Tim Hortons
04.2023 - 12.2024
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.

Customer Service Representative

WONDER HOTEL
03.2022 - 02.2023
  • Handled customer complaints and inquiries in a courteous and efficient manner.
  • Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
  • Developed strong customer relationships and loyalty through effective communication.
  • Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
  • Assisted with training and mentoring new team members.

Education

Certificate - IMMIGRANT WOMEN'S INTEGRATION NETWORK(I-WIN)

NEWCOMER CENTRE
Edmonton, AB
10-2022

High School Diploma -

GOVERNMENT SCHOOL
PUNJAB, IND
03.2019

Skills

  • Time management
  • Data entry
  • Problem-solving
  • Decision-making
  • Customer relations
  • Customer relationship management
  • Dispatch coordination
  • Work order management

Certification

SECURITY GUARD

Languages

Punjabi
Full Professional
English
Professional Working
Hindi
Professional Working

Timeline

Dispatcher

SIDHU HAULING
01.2025 - Current

Restaurant Team Member

Tim Hortons
04.2023 - 12.2024

Customer Service Representative

WONDER HOTEL
03.2022 - 02.2023

Certificate - IMMIGRANT WOMEN'S INTEGRATION NETWORK(I-WIN)

NEWCOMER CENTRE

High School Diploma -

GOVERNMENT SCHOOL

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