JASPINDER KAUR
Brampton,ON
Summary
Looking for a challenging career opportunity which demands the best of my professional ability in terms of technical and analytical skills and helps me in enhancing my current skill and knowledge. I intend to contribute positively towards the growth and prosperity of the company.
Overview
4
4
years of professional experience
Work History
Volunteer
Customer Service Representative
Tim Hortons
05.2023 - Current
- Help customers to understand the product.
- Respond to telephone inquiries, providing service to customer.
- Access electronic and paper cataloging systems to look up the product information.
- Recommend solutions within customers budgets.
Front Desk Executive
10.2021 - 02.2022
- Greeted and welcomed guests in a professional and friendly manner, providing excellent customer service.
- Managed a high volume of incoming calls, answering inquiries and transferring calls to the appropriate departments.
- Checked-in and checked-out guests, ensuring accuracy in their reservations and providing necessary information about the hotel's facilities and services.
- Handled guest complaints and resolved issues promptly, maintaining a positive and hospitable environment.
Food Court Worker
03.2021 - 09.2021
- Greet and assist customers in a friendly and professional manner, ensuring a positive dining experience.
- Take customer orders accurately and efficiently, utilizing the point-of-sale (POS) system to process transactions.
- Prepare and assemble food items according to established recipes and customer preferences, maintaining high standards of food quality and presentation.
Customer Service Representative
06.2020 - 01.2021
- Help customers to understand the product.
- Respond to telephone inquiries, providing service to customer.
- Access electronic and paper cataloging systems to look up the product information.
- Recommend solutions within customers budgets.
Education
office administration and health services -
Mohawk College Mississauga campus
Higher studies in the medical stream -
04.2020
Matriculation -
05.2018
Skills
- Communication skills
- Work ethics
- Dedication and enthusiasm
- Administrative skills
- Learning attitude towards new things
- Information gathering and management
Timeline
Customer Service Representative
Tim Hortons
05.2023 - Current
Front Desk Executive
10.2021 - 02.2022
Food Court Worker
03.2021 - 09.2021
Customer Service Representative
06.2020 - 01.2021
Volunteer
office administration and health services -
Mohawk College Mississauga campus
Higher studies in the medical stream -
Matriculation -
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