Jaspinder Kaur
Kingston,ON
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Imperial Paan Indian Restaurant
11.2022 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cashier
Loblaws
05.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Manager on Duty
Curry Delight Indian Resturant
02.2021 - 12.2021
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
Senior Food Service Worker, Front Desk Handler
Curry Delight Indian Resturant
08.2020 - 12.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
Coffee Barista
Muffin Break
02.2020 - 02.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Baker
Jamacia Blue Cafe
06.2019 - 02.2020
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Cleaned and maintained kitchen equipment and oven.
Education
Business Accounting - Accounting
St. Lawrence College
Kingston, ON08.2023
Bachelor of Applied Management - Accounting And Sales & Marketing
Waikato Institute of Technology
Hamilton, New Zealand 12.2021
Skills
- Schedule Preparation
- Issue and Conflict Resolution
- Technical Proficiency
- Managing Routines
- Lead Generation
- Time Management
- Staff Management
- Scheduling and Coordinating
- Managing Reception
- Employee Training
- Team Leadership
- Sales and Marketing
Languages
English
Professional Working
Certification
Smart Serve Certified
Security License
Timeline
Manager
Imperial Paan Indian Restaurant
11.2022 - 09.2023
Cashier
Loblaws
05.2022 - 09.2023
Manager on Duty
Curry Delight Indian Resturant
02.2021 - 12.2021
Senior Food Service Worker, Front Desk Handler
Curry Delight Indian Resturant
08.2020 - 12.2021
Coffee Barista
Muffin Break
02.2020 - 02.2021
Baker
Jamacia Blue Cafe
06.2019 - 02.2020
Business Accounting - Accounting
St. Lawrence College
Bachelor of Applied Management - Accounting And Sales & Marketing
Waikato Institute of Technology
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