Jasper Zayn
Saskatoon,SK
Summary
I'm a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. I utilize my creative background in my spare time and apply them to the hobbies I currently possess.
Overview
4
4
years of professional experience
Work History
Furbaby Pet Care
Overnight Lodger
10.2024 - Current
- Administered medications according to veterinarian instructions, ensuring optimal pet health outcomes.
- Enhanced facility reputation by consistently upholding professional standards in appearance, conduct, and communication with clients.
- Maintained a clean and safe environment for pets through regular cleaning, sanitizing, and organizing of facility spaces.
- Provided exceptional customer service with prompt responses to inquiries and addressing concerns related to pet care.
- Developed positive relationships with clients through clear communication and demonstrating genuine care for their pets.
- Reduced stress levels in pets by utilizing calming techniques during grooming sessions or medical treatments.
- Monitored animals for behavioral problems and signs of health issues.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Provided daily nutrition to animals by preparing and distributing appropriate food portions according to species-specific needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Keyholder
Rexall
10.2023 - Current
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Managed store personnel by delegating tasks and supervising daily operations.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Keyholder
Lakeview Pharmacy
01.2021 - 08.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Delivering high levels of service.
- Assisted in areas including front store, post office, and pharmacy performing duties as they popped up.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Streamlined opening and closing procedures as integral member of the store staff.
- Problem-solved as issues cropped up, including talking with IT to solve computer errors, slush machines breaking, and computers not working properly. Helped customers with any questions or problems, answering with great detail and aiming to leave the customer satisfied.
- Assisted in hiring and training new employees, creating a friendly team atmosphere, as well as mentoring new staff members to feel confident in the role they adopted.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Supported store operations during peak hours, effectively managing long queues and high volumes of customers.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
Education
Interactive Design And Technology Diploma - Graphic And Digital Design, Software Technology
Saskpolytech
Saskatoon06-2023
Skills
- Cleanliness Maintenance
- Behavior assessment
- Observational skills
- Animal Care
- Creativity and Innovation
- Supply Management
- Customer Service
- Problem-Solving
- Honest and Dependable
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Critical Thinking
- Decision-Making
- Relationship Building
Languages
English
Native or Bilingual
Interests
- Sketching and drawing
- Designing digital artwork using software like Photoshop, Illustrator, or Clip Studio Paint
- Drawing and Painting (Specifically Surrealism)
- Gardening
- Pet Care and Wellbeing
- Video Gaming
- Streaming and Content Creation
- Organization
Timeline
Furbaby Pet Care
Overnight Lodger
10.2024 - Current
Keyholder
Rexall
10.2023 - Current
Keyholder
Lakeview Pharmacy
01.2021 - 08.2023
Interactive Design And Technology Diploma - Graphic And Digital Design, Software Technology
Saskpolytech
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