Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaspal Singh Brar

Winnipeg,Manitoba

Summary

Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving.

Overview

8
8
years of professional experience

Work History

Customer Service

Shoes Showroom
09.2020 - 11.2023
  • Developed customer service scorecards to measure customer service performance.
  • Provided outstanding customer service.
  • Provided exemplary customer service on each field visit to deliver exemplary customer service.
  • Developed a deep understanding of customer service principles and customer service best practices.

Packaging Handler

Lays Company
05.2016 - 03.2019
  • Maintained a safe work environment through diligent adherence to safety protocols and guidelines.
  • Reduced material waste by refining packaging techniques and optimizing the use of resources.
  • Consistently met or exceeded performance targets by diligently following established policies, procedures, and best practices in the packaging process.
  • Boosted customer satisfaction rates by ensuring timely completion of orders while maintaining strict quality control standards.
  • Enhanced packaging efficiency by implementing improved organization and workflow strategies.

Education

Arts

Guru Teg Bahadur School
Mudki, FZR
03.2014

Skills

  • Customer Service
  • Roadside Customer Service
  • Window Customer Service
  • Customer Service Management

Languages

Punjabi
Elementary

Timeline

Customer Service

Shoes Showroom
09.2020 - 11.2023

Packaging Handler

Lays Company
05.2016 - 03.2019

Arts

Guru Teg Bahadur School

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Jaspal Singh Brar