Jaspal Chawla
Summary
Skilled Network Technician Adept at rapidly and expertly addressing network faults for quick recoveries. Proponent of comprehensive preventive maintenance plans to prevent hardware and software faults. Ready to minimize disruptive technical issues and instantly respond to unforeseen networking faults.
Overview
5
5
years of professional experience
1
1
Certification
Work History
IT Network Technician
Link Secure Canada Inc.
08.2022 - Current
- Troubleshot hardware and software to determine and rectify network problems.
- Ran cabling and installed data drops for new node installations.
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Install and troubleshoot HikVision and Dahua based security systems
- Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
- Supported users both local and by phone with problem resolution and education.
- Maintained thorough understanding of local area and wide area networking and components.
Problem Solver - Part Time
Amazon.ca
11.2021 - 07.2022
- Researched and extracted data to complete tasks.
- Defined problems to make decisions and moved forward to support quick resolution.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Analyzed and understood situation to develop action plan.
- Leveraged technology to troubleshoot and track issues efficiently.
- Networked to gather outside expertise to solve issues.
Sales Representative - Part Time
Health Care 4 U
01.2021 - 10.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
DATA AUDITOR AND ORGANIZER - Part Time
AERIAL TELECOM SOLUTIONS PVT. LTD.
01.2019 - 06.2019
- Articulated audit findings through audit reports written for specific audiences.
- Audited data to verify accuracy, quality and compliance audits with standards.
- Maintained audit documentation, identified issues and individuals involved and noted corrective actions taken.
- Leading the team of eight members and reporting to the Project Manager.
Android Application Developer
EME TECHNOLOGIES PVT. LTD,
01.2019 - 06.2019
- Resolved system test and validation problems to provide normal program functioning.
- Participated in design and planning exercises for future software rollouts.
- Collaborated with multidisciplinary teams to design and implement new technology features.
- Conducted scheduled system upgrades to maximize performance.
- Implementing projects in the client's environment.
- Working on Net Beans (application development software), Android Studio, Oracle, Microsoft office (creating documents and timesheets)
Education
Diploma of Programmer Analyst And Internet Solution - IT Network Security
College CDI
Montreal, QC06.2022
Bachelor;s of Computer Applications - Computer Science
Chandigarh Group of Colleges
Mohali, Punjab, India05.2019
Skills
- Client Meetings
- Decision Trees
- Microsoft Business Intelligence Development
- Hardware and Software Monitoring
- Bug Fixes
- Ticket Management
- Network Configuration
- Fault Tracing
- Operational Support
- Maintenance Documentation
- Technology Planning
- Switches and Routers
- Background in Social Media marketing
- Social media management
- Well-trained in ANDROID STUDIO, JAVA
- Friendly, positive attitude
- Decision-making
- Object oriented languages
- Expertise in JAVA, XML, C
Certification
C/C++
Java
Android
Timeline
IT Network Technician
Link Secure Canada Inc.
08.2022 - Current
Problem Solver - Part Time
Amazon.ca
11.2021 - 07.2022
Sales Representative - Part Time
Health Care 4 U
01.2021 - 10.2021
DATA AUDITOR AND ORGANIZER - Part Time
AERIAL TELECOM SOLUTIONS PVT. LTD.
01.2019 - 06.2019
Android Application Developer
EME TECHNOLOGIES PVT. LTD,
01.2019 - 06.2019
Diploma of Programmer Analyst And Internet Solution - IT Network Security
College CDI
Bachelor;s of Computer Applications - Computer Science
Chandigarh Group of Colleges
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