Manager in Training
A&W
Unity, SK
11.2020 - 06.2021
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Assisted established management staff with operational oversight, business development, and process improvement strategies.
- Gained knowledge of company policies, protocols and processes.
- Handled day-to-day customer or client questions via telephone or email.
