Jasoniae Jackson
San Francisco
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Cashier/Barista
Arsicault Bakery
07.2025 - 11.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained an organized and clean workspace to enhance the shopping experience.
- Collaborated with team members to optimize workflow during peak hours.
- Engaged with customers to create a welcoming atmosphere and encourage repeat business.
Shift Lead
Earthbar
12.2023 - 12.2024
- Supervised daily operations to ensure store efficiency and high customer satisfaction.
- Engaged with customers to foster a welcoming atmosphere and encourage repeat business.
- Maintained cleanliness and organization of the store to meet health and safety standards.
- Communicated effectively with upper management to relay team feedback and operational challenges.
Team Lead/Barista
Philz Coffee
San Francisco
08.2016 - 10.2023
- Guiding, monitoring, and leading my team.
- Enthusiastically engaged customers during busy periods to keep mood light and fun.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Addressed and resolved customer concerns.
Education
Bachelor of Science - Africana Studies
San Francisco State University
San Francisco, CA 08.2012 - 05.2019
Skills
- Customer service
- Cash handling
- Store operations
- Team leadership
- Effective communication
- Problem solving
- Attention to detail
- Time management
Timeline
Cashier/Barista
Arsicault Bakery
07.2025 - 11.2025
Shift Lead
Earthbar
12.2023 - 12.2024
Team Lead/Barista
Philz Coffee
08.2016 - 10.2023
Bachelor of Science - Africana Studies
San Francisco State University
08.2012 - 05.2019