Sheryl P. Babaylan
Cagayan de Oro City
Summary
Experienced educator, customer service professional, and communications specialist with over 15 years of experience in online teaching, client relations, administration, and team leadership. Skilled in teaching English to children and adults, managing customer communications, scheduling, social media support, and delivering exceptional service in remote and international environments.
Overview
21
21
years of professional experience
Work History
ESL Teacher
Polly English
Singapore
11.2023 - Current
- Teach English online to Chinese students ages 3–15 using engaging virtual lessons.
Communication Personnel
Tala Pest Control & Internal Cleaning
UAE
03.2023 - Current
- Handle customer inquiries, schedule services, prepare proposals and contracts, and support social media.
Freelance Voice Actor
Self-employed
01.2011 - Current
- Provide voice-over and narration services.
Manager / Online Teacher
Gummy Candy English School
11.2018 - 04.2023
- Managed teachers, trained staff, and taught English to children ages 3–10.
Call Center Agent (Seasonal)
iQor Philippines
Philippines
07.2021 - 10.2021
- Processed customer orders and provided remote customer support.
Previous Roles
Thailand & Philippines
01.2005 - 01.2018
- English Teacher, Preschool Teacher, Sourcing Assistant, Sales Representative, Administrative Assistant, Teacher Assistant, Child Development Worker, Tutor, Volunteer Teacher.
Education
Bachelor of Science in Commerce - Management
Capitol University
Cagayan de Oro CitySkills
- Online ESL Teaching
- Customer Service
- Communication
- Team Leadership
- Administrative Support
- Scheduling & Coordination
- Sales
- Voice Acting
- Social Media Support
Timeline
ESL Teacher
Polly English
11.2023 - Current
Communication Personnel
Tala Pest Control & Internal Cleaning
03.2023 - Current
Call Center Agent (Seasonal)
iQor Philippines
07.2021 - 10.2021
Manager / Online Teacher
Gummy Candy English School
11.2018 - 04.2023
Freelance Voice Actor
Self-employed
01.2011 - Current
Previous Roles
01.2005 - 01.2018
Bachelor of Science in Commerce - Management
Capitol University