Jason Zhu
Toronto,ON
Summary
Accomplished Property Administrator with a proven track record at Centura Property Management, adept in budget development and fostering client relationships. Excelled in negotiating contracts, enhancing tenant satisfaction by over 30%, and leading cross-functional teams to streamline operations. Expert in construction cost estimates and committed to delivering projects within budget constraints. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
3
3
years of professional experience
Work History
Property Administrator
Centura Property Management
09.2023 - 07.2024
- Negotiated contracts with vendors, securing the best possible pricing for property services and supplies.
- Increased tenant satisfaction by promptly addressing maintenance issues and providing exceptional customer service.
- Collaborated with maintenance teams to schedule routine inspections and repairs, maintaining a high standard of property upkeep.
- Managed lease agreements, ensuring timely renewals and accurate documentation.
- Perform maintenance and repairs on properties, both indoors and outdoors.
Department Supervisor
Lowes Home Improvment
06.2022 - 08.2023
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
Site Coordinator
AM Dragon Constuction& Renovation LTD
06.2021 - 06.2022
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Developed work schedules for team members to maximize shift coverage.
- Implemented best practices and safe operating procedures.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Enhanced site safety by implementing strict safety protocols and conducting regular inspections.
- Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Reduced costs for the company through effective budget management and vendor negotiations.
- Prioritized and delegated workload based on available materials.
Education
Certificate - Construction Estimating
George Brown College
Toronto, ON08.2023
Certificate - Small Building Construction
George Brown College
Toronto, ON04.2022
Diploma - Culinary Management
George Brown College
Toronto, ON08.2018
Skills
- Tenant relations
- Property Inspections
- Building Maintenance Coordination
- Exceptional oral and written communication skills
- Customer service-focused
- Adaptable
- Grounds Maintenance
- Maintenance Scheduling
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Property Administrator
Centura Property Management
09.2023 - 07.2024
Department Supervisor
Lowes Home Improvment
06.2022 - 08.2023
Site Coordinator
AM Dragon Constuction& Renovation LTD
06.2021 - 06.2022
Certificate - Construction Estimating
George Brown College
Certificate - Small Building Construction
George Brown College
Diploma - Culinary Management
George Brown College
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