Sr Consulting Manager at Grainger Industrial Supply with proven expertise in team leadership and project management. Successfully increased efficiency and revenue through strategic change management initiatives. Skilled in coaching and mentoring, I developed a standardized onboarding program, fostering growth and collaboration within consulting teams.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Sr Consulting Manager
Grainger Industrial Supply
09.2020 - Current
Leading consulting engagements, managing teams, building client relationships, and developing solutions to complex customer business challenges, while also contributing to business development and thought leadership.
Managing the Consulting Services Development Program's systems operation, content development, cohort creation, facilitator selection, and coaching while building a sustainable program leveraged by our leadership for onboarding and consulting bench selection.
Created and leading a team of six consultants on the West Coast to help build synergy, collaboration, and growth for Sr. Consulting Managers and Consulting Managers.
Selected and managing teams of consultants on the creation and deployment of our continuous educational programs in Change Management, Inventory Management, Data, and Process, establishing standards, driving consistency, growth, and the development of our Consulting team.
Leveraging and leading teams of consultants through successful projects with one of our largest defense aerospace customers, helping consulting teammates develop through experiential learning.
Developed a structured and standardized onboarding program for new consulting managers.
Consulting Manager
Grainger Industrial Supply
09.2012 - 09.2020
Collaborated with customer key decision-makers, identifying opportunities for improvement in current processes, and developing new business operations that increased organizational efficiency, reduced waste, and grew revenue.
Utilized Lean Principles to analyze and focus on defining the current state, helped develop a strategy, and assisted in implementing a Change Management program.
Performed gap analysis between current state of operations versus desired future state.
Managed project teams to ensure successful completion of projects within budget and timeline.
Identified operational inefficiencies in existing systems and processes, developed recommendations for improvement plans.
Safety Regional Program Manager
Grainger Industrial Supply
09.2008 - 09.2012
Safety subject matter expert for products, services, solutions, inventory management, procurement, and supplier sales resources.
Increased Safety sales an incremental $3.5M between 2010 and 2011.
Managed a $27M safety business across four states: CA, NV, AZ, and NM in 2009.
Increased Safety sales an incremental $2.5 million in 2008.
Government Account Manager
Grainger Industrial Supply
09.2004 - 08.2008
Management and development of a multi-million-dollar government account package.
Increased sales by over $700K from 2004 to the present.
Received $500K BPO from San Diego Unified School District.
Received a 3-year, $1.6M contract from San Diego State University for an on-site store.
Opened the 1st West Coast Grainger On-Site branch location at San Diego State University.
Account Manager
Grainger Industrial Supply
09.2000 - 08.2003
Management and development of a $2.4 million account package. Work with product and technical support representatives to provide MRO solutions to the customer base.
Increased sales by 40% between 2000 and 2003.
Leverage National Accounts, Key Suppliers, Product Management, and Branch Operations to facilitate sales growth.
Utilize selling skills, planning, product expertise, and time and territory management to maximize sales opportunities.
Effectively manage accounts while building business relationships using a speed and convenience selling approach.
Inside Sales Representative
Grainger Industrial Supply
09.1999 - 08.2000
On-Site Sales Representative
Grainger Industrial Supply
09.1998 - 08.1999
Customer Service Representative
Grainger Industrial Supply
09.1995 - 08.1998
Material Handler / Warehouse Associate
Grainger Industrial Supply
09.1991 - 08.1995
Education
Bachelor of Arts - Liberal Studies, Emphasis in Education
San Diego State University
San Diego, CA
05-1997
Skills
Team leadership
Coaching and mentoring
Training and development
Onboarding and orientation
Project management
Change management
Lean principles
Data analysis
Process improvement
Customer relationship management
Certification
Grainger Global Emerging Leader Program, 2019
ASQ – Six Sigma Greenbelt Trained, 2012
OSHA 10 / 30, 2009
Qualified Safety Sales Professional- QSSP, 2009
Timeline
Sr Consulting Manager
Grainger Industrial Supply
09.2020 - Current
Consulting Manager
Grainger Industrial Supply
09.2012 - 09.2020
Safety Regional Program Manager
Grainger Industrial Supply
09.2008 - 09.2012
Government Account Manager
Grainger Industrial Supply
09.2004 - 08.2008
Account Manager
Grainger Industrial Supply
09.2000 - 08.2003
Inside Sales Representative
Grainger Industrial Supply
09.1999 - 08.2000
On-Site Sales Representative
Grainger Industrial Supply
09.1998 - 08.1999
Customer Service Representative
Grainger Industrial Supply
09.1995 - 08.1998
Material Handler / Warehouse Associate
Grainger Industrial Supply
09.1991 - 08.1995
Bachelor of Arts - Liberal Studies, Emphasis in Education