Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
National Business Writing Competition
Generic
Jason Wang

Jason Wang

Tutor
Burnaby,BC

Summary

Versatile professional with experience in education and customer service, skilled in communication, problem-solving, and building positive relationships. Adaptable, reliable, and committed to delivering quality support, enhancing learning experiences, and meeting organizational goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Home Tutor

Parents of Children
Taiwan
06.2016 - 01.2026
  • Developed customized lesson plans to meet diverse student needs and learning styles.
  • Provided one-on-one tutoring sessions, enhancing student comprehension and retention of subject material.
  • Assessed student progress regularly, adapting teaching strategies to improve academic performance.
  • Fostered a positive learning environment through encouragement and constructive feedback.
  • Collaborated with parents to set educational goals and track student achievements effectively.
  • Utilized educational technology tools to enhance engagement and facilitate interactive learning experiences.
  • Developed parent and student relationships by offering interactive assignments for students and parents.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval.
  • Adapted instructional techniques based on individual learning styles, ensuring that each student received customized support tailored to their unique needs.
  • Used positive reinforcement, repetition, and review to help students master challenging material.
  • Developed methods to motivate and engage students in learning.
  • Assisted students in developing study skills and strategies.

Online English Instructor

TutorABC
Taipei, Taiwan
10.2022 - 12.2025
  • Developed engaging lesson plans tailored to individual student needs and learning styles.
  • Utilized interactive teaching tools to enhance language acquisition and retention among students.
  • Assessed student performance through regular evaluations, providing constructive feedback for improvement.
  • Implemented innovative instructional techniques to foster a dynamic online learning environment.
  • Streamlined course materials, ensuring alignment with educational standards and student objectives.
  • Managed online classroom environments effectively, ensuring a positive learning experience for all students.
  • Improved student comprehension by incorporating multimedia resources and interactive activities in lessons.

English Teacher

Genius School
New Taipei City, Taiwan
09.2021 - 08.2024
  • Developed engaging lesson plans to enhance student understanding of English literature and writing techniques.
  • Utilized diverse teaching methods to accommodate different learning styles and improve student outcomes.
  • Fostered a positive classroom environment that encouraged student participation and collaboration in discussions.
  • Implemented technology tools to streamline lesson delivery and increase student engagement during remote learning sessions.
  • Evaluated student performance through assessments, providing constructive feedback to promote academic growth.
  • Developed innovative lesson plans to engage students in English language learning.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.

English Instructor

Chingshin Academy
Taipei, Taiwan
09.2021 - 09.2023

• Integrated technology into classroom setting to engage students and diversify instruction.
• Promote good behaviors by using positive reinforcement methods.
• Developed and implemented interesting and interactive learning media to increase students understanding of course materials.
• Taught children foundation skills such as colors, shapes, letters, weathers, days of the week, etc.
• Assessed student performance, behavior and social
development.
• Assigned reading, writing, and listening homework with
reasonable deadlines and detailed instructions.

  • Assisted in creating classroom materials aligned with curriculum standards and learning objectives.
  • Developed engaging lesson plans to promote student understanding of English language concepts.
  • Conducted assessments to monitor student progress and identify areas for improvement.

Customer Service Representative

AT&T
Vancouver, BC
07.2019 - 07.2021
  • Resolved customer inquiries through effective communication and problem-solving skills.
  • Assisted in training new staff on customer service protocols and systems.
  • Managed high-volume calls while maintaining quality service standards.
  • Streamlined complaint resolution processes, enhancing customer satisfaction.
  • Provided feedback to management on common customer issues and trends.
  • Collaborated with team members to identify areas for process improvement.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

General Service Worker

T&T Supermarket
Burnaby, BC
03.2019 - 06.2019
  • Conducted routine cleaning and maintenance to ensure store cleanliness and customer satisfaction.
  • Assisted in restocking shelves and organizing merchandise for optimal product visibility.
  • Operated equipment for loading, unloading, and transporting goods throughout the store.
  • Collaborated with team members to achieve operational efficiency during peak hours.
  • Trained new staff on safety protocols, cleaning procedures, and inventory management techniques.
  • Provided excellent customer service by addressing inquiries promptly and resolving issues efficiently.
  • Assisted in training new employees, ensuring they were well-equipped to perform their job duties effectively.
  • Performed routine maintenance tasks to keep equipment running smoothly and prevent costly breakdowns.

English Teacher

Joy English School
New Taipei City, Taiwan
09.2016 - 02.2019
  • Developed and implemented variety of instructional strategies to meet diverse needs of students.
  • Built variety of formative and summative assessments to measure student progress.
  • Assisted in development of extracurricular activities and special events.
  • Fostered a positive classroom environment that encouraged student participation and collaboration in discussions.
  • Implemented technology tools to streamline lesson delivery and increase student engagement during remote learning sessions.
  • Evaluated student performance through assessments, providing constructive feedback to promote academic growth.
  • Developed innovative lesson plans to engage students in English language learning.
  • Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
  • Utilized diverse teaching methods to accommodate different learning styles and improve student outcomes.

Translator

Transglobe Translation Service
Taipei, Taiwan
08.2015 - 08.2016
  • Translated diverse documents across various industries, ensuring cultural relevance and accuracy.
  • Collaborated with clients to clarify project requirements and establish translation preferences.
  • Reviewed and edited translations for consistency, grammar, and adherence to client specifications.
  • Mentored junior translators on best practices and provided feedback to enhance translation quality.
  • Implemented quality control processes that improved final product accuracy and client satisfaction.
  • Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
  • Strengthened diplomatic relations, providing translation services for governmental agencies.
  • Enhanced client satisfaction by delivering accurate translations within tight deadlines.

English Teacher

HESS International Educational Organization
Taipei, Taiwan
09.2012 - 06.2015
  • .Prepared and implemented lesson plans covering required course topics.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
  • Utilized diverse teaching methods to accommodate different learning styles and improve student outcomes.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Supported students in development of skills and strategies to become independent and successful learners.
  • Assisted in development of extracurricular activities and special events.

Restaurant Waiter

Friday's Restaurant
Taipei, Taiwan
05.2011 - 06.2012
  • Delivered exceptional customer service in high-volume dining environment.
  • Managed multi-tasking responsibilities while ensuring timely food and beverage delivery.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

Master of Arts - Foreign Languages And Literatures

Tunghai University
Taichung, Taiwan
06-2018

Bachelor of Arts - Applied English

Ming Chuan University
Taoyuan, Taiwan
06-2015

High School Diploma -

Moscrop Secondary
Burnaby
06-2010

Skills

  • Critical thinking
  • Customer service
  • Problem resolution
  • Microsoft Excel
  • Microsoft Office
  • Microsoft PowerPoint
  • Fast typing speed
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Computer skills
  • Attention to detail
  • Multitasking

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Chinese (Cantonese)
Limited Working

Certification

  • TESOL Certified
  • GEPT Advanced Certificate Holder
  • TOEIC Score: 970
  • IELTS Overall Band: 8.0

Timeline

Online English Instructor

TutorABC
10.2022 - 12.2025

English Teacher

Genius School
09.2021 - 08.2024

English Instructor

Chingshin Academy
09.2021 - 09.2023

Customer Service Representative

AT&T
07.2019 - 07.2021

General Service Worker

T&T Supermarket
03.2019 - 06.2019

English Teacher

Joy English School
09.2016 - 02.2019

Home Tutor

Parents of Children
06.2016 - 01.2026

Translator

Transglobe Translation Service
08.2015 - 08.2016

English Teacher

HESS International Educational Organization
09.2012 - 06.2015

Restaurant Waiter

Friday's Restaurant
05.2011 - 06.2012

Master of Arts - Foreign Languages And Literatures

Tunghai University

Bachelor of Arts - Applied English

Ming Chuan University

High School Diploma -

Moscrop Secondary

National Business Writing Competition

Awarded for an original business essay, “Why I Would Like to Do Business with the U.S.”, in a nationwide competition organized by the American Institute in Taiwan (AIT). Recognized for strong argumentation, structured writing, and English presentation skills among submissions from universities across Taiwan.

Jason WangTutor