Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Torres

Corona

Summary

Dynamic Customer Service Representative with a proven track record at Home Depot, excelling in customer satisfaction through active listening and critical thinking. Enhanced product accessibility and trained new staff, fostering a culture of excellence. Proficient in data entry, ensuring accurate information delivery and resolving complaints to build lasting customer loyalty.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Home Depot
08.2020 - Current
  • Assisted customers with product inquiries, ensuring accurate information delivery and fostering positive experiences.
  • Resolved customer complaints efficiently, enhancing satisfaction and loyalty through effective communication.
  • Collaborated with team members to optimize store layout, improving product accessibility and visibility for customers.
  • Trained new employees on customer service protocols, promoting adherence to company standards and best practices.

Education

Associate of Arts - Liberal Arts And Sciences

Mt. San Jacinto College
San Jacinto, CA
06-2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Home Depot
08.2020 - Current

Associate of Arts - Liberal Arts And Sciences

Mt. San Jacinto College

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Jason Torres