Jason Torres
Fontana
Summary
A socially adept, results-focused worker who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in time management and communication.
Overview
10
10
years of professional experience
Work History
Product Support Associate
Bobs Discount Furniture
03.2023 - Current
- Assisted customers with product selection and providing information regarding purchases and orders.
- Gathering customer merchandise and having orders ready for pick-up.
- Ensuring our sales floor is fully stocked at all times.
- Ensuring all merchandise looks presentable on our showroom and outlet.
- Assisting with getting customer orders into their vehicle.
- Assembling/preparing new merchandise for our showroom and outlet.
Sales Associate
The Love Store
10.2023 - 10.2024
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Cafe Clerk/Cashier
Barnes & Noble
10.2021 - 04.2022
- Replenished products daily for optimal freshness and visibility.
- Assisted customers with product selection by answering questions about food ingredients and nutritional value.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Monitored food temperatures to comply with safety regulations.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
Coffee Clerk/Cashier
Vons
04.2016 - 12.2020
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Prioritized drink requests while managing interruptions.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Complied with standards for merchandising, stocking and storing product.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Operated cash register to record transactions accurately and efficiently.
Cook/Server
Shakey's Pizza Parlor
11.2014 - 12.2015
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Bussed and reset tables to keep dining room and work areas clean.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Education
High School Diploma -
Etiwanda High School
Rancho Cucamonga, CA05.2014
Skills
- Drawer management
- Customer assistance
- Refunds and exchanges
- Product restocking
- Cash Handling
- Exceptional customer service
- Menu memorization
- Beverage preparation
- Adaptive and creative
- Excellent memory
- Coffee machinery
- Customer Experience
- Customer Order Fulfillment
Timeline
Sales Associate
The Love Store
10.2023 - 10.2024
Product Support Associate
Bobs Discount Furniture
03.2023 - Current
Cafe Clerk/Cashier
Barnes & Noble
10.2021 - 04.2022
Coffee Clerk/Cashier
Vons
04.2016 - 12.2020
Cook/Server
Shakey's Pizza Parlor
11.2014 - 12.2015
High School Diploma -
Etiwanda High School
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