Overview
Work History
Education
Skills
Timeline
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Jason Tolete

Gear Lead Expert
Stockton

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Gear Lead Expert

Peak Design
06.2024 - Current
  • Customer Service Excellence: Provide exceptional customer service in a fast-paced retail environment, assisting clients with gear recommendations tailored to their needs with camera accessories and bags
  • Product Knowledge & Sales: Demonstrated extensive knowledge of Peak Design’s product range, including camera bags, travel accessories, and gear accessories. Effectively communicated product features, benefits, and technical specifications to customers
  • Inventory Management: Managed inventory levels, conducted regular stock checks, and ensured accurate product display and availability. Coordinated with the supply chain team to handle restocking and resolve any discrepancies in inventory.
  • Visual Merchandising: Designed and implemented visually appealing product displays and store layouts that highlighted key products and promotions. Utilized merchandising principles to enhance the customer shopping experience and drive sales.
  • Training & Development: Trained new staff members on product knowledge, sales techniques, and customer service protocols. Fostered a collaborative team environment to ensure all team members were well-informed and aligned with company standards.
  • Event Coordination: Assisted in planning and executing in-store events, workshops, and product launches. Engaged with customers during these events to demonstrate products and promote brand awareness.

Class Giving Associate

Brown University
05.2022 - 09.2023
  • Lead and develop student group on Brown's campus focused on philanthropic education
  • provide resources for diverse student groups and develop engagement strategies for undergraduate students on campus
  • Record and organize accurate data in Brown's CRM database
  • Organizing fundraising reports, donor participation numbers, and presenting the information to leadership team members
  • track and analyze fundraising progress and campaign outcomes
  • customer service skills over phone and email, answering questions and providing resources for Brown's Annual Fund and Brown fundraising general information
  • recruit and train class volunteers for young alumni and senior students
  • develop stewardship plans for volunteers


Program Manager

Improve Your Tomorrow
08.2019 - 11.2021
  • Facilitate training for academic mentors through daily coaching and regular dialogue focused on communication with student caseloads of 25 students in underrepresented communities and developing skills to connect on grounded and personable levels
  • Create environments that promote team performance via inclusion and equity and promoting ability to recreate inclusive environments for student caseloads
  • Promote productivity strategies, policy updates and performance improvement plans to accomplish challenging goals; mentor and guide employees to foster proper completion of assigned tasks.
  • Trained and developed personnel to improve program effectiveness, employee relations and resolve team issues.
  • Establish two new expansion sites in Stockton region

Education

Bachelor of Arts - Child Development

California State University - Sacramento
Sacramento, CA
08.2015 - 12.2017

Skills

    Program leadership

    Public Speaking

    Verbal and written communication

    Cultural awareness

    Advising

    Peer coaching

    Fundraising

    Phone support

    Stewardship

Timeline

Gear Lead Expert

Peak Design
06.2024 - Current

Class Giving Associate

Brown University
05.2022 - 09.2023

Program Manager

Improve Your Tomorrow
08.2019 - 11.2021

Bachelor of Arts - Child Development

California State University - Sacramento
08.2015 - 12.2017

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Jason ToleteGear Lead Expert