Jason Thornburg
Whittier
Summary
Detail-oriented professional with over 10 years of supervisory experience, specializing in compliance management and technical expertise. Proven track record of implementing process improvements that enhance efficiency and foster team development.
Overview
10
10
years of professional experience
Work History
Field Supervisor
GEICO
Los Angeles
04.2026 - Current
- Monitored workflow to enhance task completion timelines and operational efficiency.
- Conducted quality checks to maintain service excellence in field operations, ensuring high standards.
- Provided support for resolution of customer inquiries and claims issues.
- Collaborated with management to implement process enhancements, improving overall field operation effectiveness.
Virtual Supplement Supervisor
GEICO
01.2023 - 04.2026
- Implemented process changes to enhance operational efficiency and service quality.
- Supervised daily operations to ensure compliance with company policies.
- Collaborated with management on strategic initiatives for team growth and success.
Field Supervisor
GEICO
Orange County
07.2016 - 01.2023
- Established strong partnerships with vendors through effective communication.
- Coordinated scheduling and activities for field team to optimize workflow.
- Audited claims for accuracy, ensuring compliance with established standards.
Education
Bachelor of Science - Criminal Justice
California State University, Long Beach
Long Beach, CA12-2009
I-CAR
Skills
- Compliance management
- Technical expertise
- Organizational skills
- Attention to detail
- Problem solving
- Staff development
Timeline
Field Supervisor
GEICO
04.2026 - Current
Virtual Supplement Supervisor
GEICO
01.2023 - 04.2026
Field Supervisor
GEICO
07.2016 - 01.2023
Bachelor of Science - Criminal Justice
California State University, Long Beach
I-CAR