Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jason Strain

Auburn

Summary

Dedicated Efiling Specialist with exceptional communication and organizational skills. Expertise in problem-solving and process improvements, driving customer satisfaction and team efficiency. Dynamic professional with a strong background in e-filing management and technical troubleshooting. Proven ability to enhance team performance through effective collaboration, innovative solutions, and meticulous process documentation. Results-driven Efiling Specialist skilled in customer service and project coordination. Known for implementing process improvements that optimize performance and ensure compliance. Committed to maintaining organized records and promoting team success. Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes. Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic. Skilled Specialist with expertise in project management, problem-solving and team leadership. Strengths lie in ability to efficiently manage multiple tasks, develop strategic plans and ensure successful execution of operational goals. Previous experience led to significant improvement in workflow processes and overall performance efficiencies. Demonstrated skills include adaptability, negotiation and strong communication abilities. Resourceful Specialist known for high productivity and efficient task completion. Skilled in data analysis, project management, and strategic planning. Excel at communication, problem-solving, and adaptability, ensuring success in fast-paced environments. Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

5
5
years of professional experience

Work History

Efiling Specialist

First Legal Buyer Inc
Monterey Park
02.2025 - Current
  • Coordinated daily operational support for team projects and tasks.
  • Assisted in developing process documentation for improved efficiency.
  • Communicated effectively with team members to ensure task clarity.
  • Maintained organized records of project activities and outcomes.
  • Utilized software tools to track project progress and updates.
  • Participated in ongoing training and compliance activities.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Implemented process improvements to increase efficiency and reduce costs.
  • Maintained accurate records of customer interactions and feedback.
  • Reviewed documents for accuracy prior to submission or publication.
  • Maintained positive working relationship with fellow staff and management.
  • Identified needs of customers promptly and efficiently.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Assessed company operations for compliance with safety standards.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Utilized various software and tools to streamline processes and optimize performance.

Mechanic

cypress Auto Center Inc.
Auburn
11.2024 - Current
  • Diagnosed vehicle issues using diagnostic tools and equipment.
  • Performed routine maintenance on various vehicle models and makes.
  • Assisted with repairs and replacements of engines, brakes, and exhaust systems.
  • Collaborated with team members to troubleshoot mechanical problems effectively.
  • Maintained cleanliness and organization of the work area and tools.
  • Followed safety protocols while handling tools and hazardous materials.
  • Documented service records for customer vehicles accurately and efficiently.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Assisted fellow mechanics when necessary during complex repairs.
  • Organized tools and supplies neatly within the workspace for easy access during maintenance tasks.
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Kept detailed records of repairs, labor involved and parts used.
  • Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
  • Ensured safety protocols were followed while working on vehicles.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Tested components with appropriate instruments to ensure proper operation.
  • Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
  • Examined loose bolts and specified safety devices on vehicles and made adjustments.
  • Replaced faulty wiring harnesses in order to restore proper functioning of electrical systems.
  • Completed required paperwork and delivered to customer.
  • Researched parts availability from vendors in order to complete repairs efficiently.
  • Connected electrical wiring to control panels and electric motors.
  • Explained technical diagnoses and needed repairs to non-mechanical individuals who lack technical knowledge.
  • Adhered to all safety protocols and guidelines to prevent accidents and injuries.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Removed old oil, replaced filters, and added correct amounts of fluids.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Reviewed work orders and discussed with supervisors.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.
  • Planned work procedures using charts, technical manuals and experience.

Senior Efiling Specialist

First legal network
08.2020 - 11.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked effectively in team environments to make the workplace more productive.

Education

High School Diploma -

Placer High School
Auburn, CA
06-1996

Skills

  • Process documentation and project coordination
  • E-filing management
  • Technical troubleshooting
  • Regulatory compliance
  • Customer relationship management
  • Project coordination
  • Process documentation

References

References available upon request.

Timeline

Efiling Specialist

First Legal Buyer Inc
02.2025 - Current

Mechanic

cypress Auto Center Inc.
11.2024 - Current

Senior Efiling Specialist

First legal network
08.2020 - 11.2024

High School Diploma -

Placer High School
Jason Strain