Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason Ruggles

Penticton,BC

Summary

Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in BST 1 and BST 2 (old advanced security training), weapons, defensive tactics and conflict de-escalation techniques. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Mobile Patrol Security Officer

Paladin Security
Kelowna, BC
06.2015 - Current
  • Led security team and contributed to on-call shifts.
  • Mentored employees in handling issues with customers, tenants and other individuals.
  • Delegated team tasks and assigned security personnel to posts or patrols.
  • Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
  • Investigate suspicious activity and document findings with detailed reports.
  • Conducted regular patrols of assigned areas to identify any suspicious activity or security breaches.
  • Reported any maintenance issues found during patrols promptly so they can be addressed immediately.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Communicated effectively with colleagues, supervisors, and law enforcement personnel as needed.
  • Adhered to safety protocols when handling hazardous materials or equipment.
  • Followed established policies and procedures regarding patrolling times, routes.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Utilized two-way radio communication systems to stay in contact with other officers during shifts.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Maintained high levels of alertness throughout shifts.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Provided escorts for personnel entering and leaving the premises in accordance with established procedures.
  • Performed routine checks of access points such as doors and gates to ensure they are properly secured.
  • Responded quickly to emergency situations by calling for backup if necessary.
  • Participated in training sessions related to security operations as requested by management.
  • Identified suspicious activity to determine appropriate response.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Understood and followed oral and written directions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

High School Diploma -

Yale Secondary
Abbotsford, BC
06-1996

Skills

  • Customer Service
  • Crime Prevention
  • Security Regulation Enforcement
  • Ground Patrol

Certification

  • BST 1
  • BST 2
  • M.O.A.B.
  • OFA 1

Timeline

Mobile Patrol Security Officer

Paladin Security
06.2015 - Current

High School Diploma -

Yale Secondary

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Jason Ruggles