Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Rhodes

Chilliwack

Summary

Reliable Technician with undeniable troubleshooting, customer service, and analytics abilities coupled with several years of experience. Proficient in manual and diagnostic tool operations. Punctual and friendly individual possessing excellent manual dexterity and superb hand-eye coordination. Team player and can lead when needed always willing to learn new things.

Overview

22
22
years of professional experience
2000
2000
years of post-secondary education

Work History

Repair Technician

Chilliwack cellphone repair
Chilliwack
08.2015 - 09.2021
  • Diagnosed and repaired various mobile device issues efficiently.
  • Managed inventory of repair parts and tools to ensure availability.
  • Collaborated with team members to streamline repair processes.
  • Provided excellent customer service during device consultations.
  • Conducted quality checks on completed repairs for accuracy and reliability.
  • Diagnosed system malfunctions and identified solutions to resolve technical issues.
  • Examined machines and equipment to diagnose or make repairs.
  • Reassembled equipment, completing inspections, testing or repairs.
  • Followed repair processes, driving high quality and short cycle time.

Technician

WestCoast cellphone
Chilliwack
10.2021 - 01.2024

Opened-closed every business day for entire life of the company.

  • Diagnosed and repaired various cellphone hardware and software issues.
  • Assisted customers with device setup and troubleshooting processes.
  • Educated customers on device care and maintenance practices.
  • Conducted quality checks on repaired devices before customer pickup.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.

Cellphone repair,tablet repair, troubleshooting

Retail Sales, and customer service support.

Car Audio Installer

Serious Sound
Vancouver
08.2011 - 05.2015
  • General upgrades for car audio systems
  • Following instructions on design for installation and team efficiency.
  • Disassembly of equipment to add new features and equipment and ability to reassemble products properly and safely.
  • Staying late to ensure customer is happy.

Shop Worker

Wu auto repair
Burnaby
02.2004 - 05.2011
  • Operated machinery to assemble products efficiently.
  • Built parts using shop equipment, maintaining high levels of product quality and meeting deadlines.
  • Provided assistance with product selection, demonstrating knowledge of available items, prices and related services.
  • Completed independent and team installations of components and systems.
  • Helped shop personnel complete assignments.
  • Operated equipment and tools in full accordance with safety procedures.

Laborer

Adecco
Burnaby
04.2002 - 08.2003
  • General labor, unloading trucks, stacking pallets
  • Worked in a printing plant, stocking pallets, newspapers, strapping bundles, and newspapers on different types of machines
  • Extremely fast learner work well and fast environment

Education

Caribou Secondary
Burnaby, British Columbia

Skills

  • Cellphone repair
  • Tablet repair
  • Hardware troubleshooting
  • Software troubleshooting
  • Quality assurance
  • Problem solving
  • Attention to detail
  • Effective communication
  • Assembly and production
  • Product Inspections
  • Troubleshooting and diagnosis
  • Operation Monitoring
  • Preventative maintenance
  • Repair services
  • Complex Repairs
  • Component replacement
  • Safety Equipment
  • Works Well Under Pressure
  • Customer rapport
  • Problem-solving
  • Maintenance and repairs
  • Loading and unloading
  • Power Tools and Equipment
  • Work Planning and Prioritization
  • Issue resolution

Timeline

Technician

WestCoast cellphone
10.2021 - 01.2024

Repair Technician

Chilliwack cellphone repair
08.2015 - 09.2021

Car Audio Installer

Serious Sound
08.2011 - 05.2015

Shop Worker

Wu auto repair
02.2004 - 05.2011

Laborer

Adecco
04.2002 - 08.2003

Caribou Secondary
Jason Rhodes