Results-driven Territory Sales Manager with expertise in customer relationship management and sales strategy development. Proven ability to boost sales and enhance customer satisfaction through effective communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Territory Sales Manager
Big Rock Sports
San Diego
12.2024 - 07.2025
Managed territory accounts to promote outdoor sports and recreational products.
Developed relationships with retailers to enhance product visibility and sales.
Conducted product demonstrations to educate customers on features and benefits.
Provided customer support to resolve inquiries and strengthen client satisfaction.
Created and managed relationships with key customers in the region.
Resolved customer complaints promptly by providing accurate information about products or services.
Assisted customers with product selection based on their individual needs.
Presented products and services to prospective customers.
Retail Store Manager
Turners Outdoorsman
El Cajon
08.2022 - 12.2024
Managed daily store operations to ensure efficient workflow and customer satisfaction.
Trained and mentored staff on sales techniques and customer service standards.
Implemented visual merchandising strategies to enhance product visibility and appeal.
Conducted regular staff meetings to communicate goals and updates effectively.
Built and maintained strong working relationships with team members.
Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
Retail Store Manager
Turners Outdoorsman
San Diego
05.2018 - 08.2022
Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
Handled cash register transactions accurately while providing excellent customer service.
Boosted company sales by developing and implementing strategic marketing approaches.
Monitored store performance metrics, including sales, profitability and customer service ratings.
Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
Supervised cash drawer balances and deposits of store receipts.
Established weekly and monthly goals for sales staff to achieve desired results.