Jason Potvin
Ottawa
Summary
Dynamic entrepreneur and skilled communicator, excelled in small business operations and customer relations at Self Employed and Dry Tech. Demonstrated exceptional ability in relationship building and staff management, significantly enhancing customer satisfaction and brand awareness. Expert in regulatory compliance and safety protocols, ensuring efficient and safe work environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner
Self Employed
08.2012 - 02.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Interacted well with customers to build connections and nurture relationships.
Death and Crime Scene Clean up
Dry Tech
05.2006 - 07.2012
- Handled equipment, chemicals, and materials properly and with caution.
- Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- identify remove transport and dispose of contaminated materials
- clean and sterilize contaminated area
Education
High School Diploma -
Casselman High School
Casselman, ONSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Staff management
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
Bloodborne Pathegen
Death and Crime Scene Clean Up
Water Remidiation
Asbestos Remidiation
Timeline
Owner
Self Employed
08.2012 - 02.2024
Death and Crime Scene Clean up
Dry Tech
05.2006 - 07.2012
High School Diploma -
Casselman High School
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