Customer-focused sales professional with proven communication and relationship-building skills. Expertise in identifying client needs and delivering tailored solutions. Committed to fostering meaningful connections and enhancing team collaboration.
Overview
3
3
years of professional experience
Work History
Deputy Team Leader
Airbnb
Mumbai
04.2022 - 07.2023
Managed diverse property listings to ensure quality and guest satisfaction.
Built strong relationships with property owners, advising on pricing and promotions.
Identified new business opportunities by expanding listing categories in key locations.
Coordinated with teams to streamline booking processes and enhance guest experiences.
Resolved guest inquiries and concerns to maintain positive brand reputation.
Advised hosts on practices for maximizing visibility and booking potential.
Customer Service Advisor
TechMahindra
Mumbai
05.2021 - 02.2022
Developed strong customer relationships to encourage repeat business.
Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Collaborated with sales team members to stay current on inventory levels and resolve item issues.
Sales Consultant
WhiteHat Jr
Mumbai
07.2020 - 10.2020
Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
Developed key customer relationships to increase sales.
Worked with fellow sales team members to achieve group targets.