JASON PABELONIO
Lathrop
Summary
Dynamic FOH Trainer with expertise in team leadership, food safety compliance, and service quality standards. Proven track record in enhancing staff performance and improving customer interactions in fast-paced environments.
Overview
11
11
years of professional experience
Work History
FOH Trainer
Chipotle
11.2020 - Current
- Trained new front-of-house staff on service standards and operational procedures
- Assisted staff in improving speed and accuracy during peak hours to enhance customer service
- Monitored daily front desk operations to identify and address areas of improvement
- Facilitated role-playing scenarios to improve customer interaction skills among staff
Cashier Helper
Taco Bell
09.2015 - 11.2020
- Processed transactions using point-of-sale systems, maintaining cash accuracy.
- Maintained cleanliness and organization of workstations to uphold health standards.
- Resolved customer inquiries and complaints, fostering a positive dining experience.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
- Managed lines during peak hours effectively, maintaining order while keeping customers satisfied.
Education
High School Diploma -
Evelyn Stein High
Tracy, CASkills
- Exceptional communication
- Food safety compliance
- POS system proficiency
- Service quality standards
- Fast-paced environment
- Team leadership
- Food safety compliance
Timeline
FOH Trainer
Chipotle
11.2020 - Current
Cashier Helper
Taco Bell
09.2015 - 11.2020
High School Diploma -
Evelyn Stein High