JASON OGDEN
Orangeville
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Business Development Specialist
Assa Abloy DSS Canada
10.2021 - 12.2024
- Conducted regular meetings with clients to build positive and productive relationships.
- Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
- Managed needs of more than one customer at once using strong prioritization and multitasking abilities.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Enhanced sales techniques and marketing plans to strengthen business development efforts.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Managed needs of more than [Number] customers at once using strong prioritization and multitasking abilities.
Project Manager
Stanley
01.2016 - 01.2021
- Identified plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Regional Sales Manager
Titan Products Group
01.2014 - 01.2016
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Executed successful promotional events and trade shows.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
National Technical Manager
Bfg
01.2011 - 01.2014
- Liaised between business and technology units to manage delivery schedules for applications.
- Developed suggestions for technical process improvements to optimize resources.
- Created, managed and integrated application interoperability while coordinating updates and developing test cases.
- Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Worked closely with customers to evaluate various types of risks such as impact, reputation and regulatory.
Field Technician
Chubb Edwards
01.2005 - 01.2007
- Communicated with customers to provide updates, gather information and resolve issues.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Installer/Locksmith
Gunnebo Canada Inc
01.2001 - 01.2005
- Completed troubleshooting of malfunctions and diagnose issues.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Tested systems, noting issues and completing preventive maintenance.
- Used key cutting machines to duplicate or cut new keys.
- Drilled into locked safes to open for legal owners who lost keys or inherited systems.
- Planned comprehensive security system repairs and installations, maintaining detailed calendar of over weekly appointments.
Inside Technical Sales
Bur tek
01.1995 - 01.1998
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to develop and implement creative solutions to complex problems.
- Excellent communication skills, both verbal and written.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
GED -
Sheridan College
Brampton, ON09.1998
Skills
- Client acquisition
- Relationship management
- Cross-functional team leadership
- Business analysis
- Proposal writing
- Key account management
- Project management
- Staff training
- Account management
- Customer relationship management
- Brand awareness
- Cross-functional coordination
Languages
English
Full Professional
Certification
- Lenel Certification
- March Networks Certification
- Medeco M4 Certifications
- Secure 9000 Certification
- Kantech Global Certifications
Sports, Coaching
Coached U14 AA hockey for two years. Also Coach U16 Basketball team for 3 years.
Interests
I like playing fun sports or doing fun Activities
Timeline
Business Development Specialist
Assa Abloy DSS Canada
10.2021 - 12.2024
Project Manager
Stanley
01.2016 - 01.2021
Regional Sales Manager
Titan Products Group
01.2014 - 01.2016
National Technical Manager
Bfg
01.2011 - 01.2014
Field Technician
Chubb Edwards
01.2005 - 01.2007
Installer/Locksmith
Gunnebo Canada Inc
01.2001 - 01.2005
Inside Technical Sales
Bur tek
01.1995 - 01.1998
- Lenel Certification
- March Networks Certification
- Medeco M4 Certifications
- Secure 9000 Certification
- Kantech Global Certifications
GED -
Sheridan College
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