Jason Munoz
Desert Hot Springs
Summary
Dynamic Route Technician at Lloyds Pest Control with expertise in pest inspection and effective communication. Successfully enhanced customer satisfaction through detailed reporting and tailored service recommendations. Proven ability to manage routes efficiently while ensuring safety compliance and addressing client concerns, leading to increased service opportunities and client trust.
Overview
7
7
years of professional experience
Work History
Route Technician
Lloyds Pest Control
North Palm Springs
10.2017 - 03.2025
- Provided excellent customer service at each stop along the route.
- Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
- Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
- Communicated with customers regarding any safety concerns they may have prior to performing any treatments.
- Completed detailed reports after each job detailing the work completed along with any recommendations made.
- Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
- Inspected buildings and facilities to determine appropriate pest control measures.
- Identified opportunities for additional services and provided clients with recommendations for further pest protection.
- Worked independently to manage daily schedules and route planning efficiently.
Education
High School Diploma -
Cathedral City High School
Cathedral City, CA06-2012
Skills
- Pest inspection
- Treatment application
- Route management
- Customer service
- Safety compliance
- Detailed reporting
- Problem solving
- Effective communication
Timeline
Route Technician
Lloyds Pest Control
10.2017 - 03.2025
High School Diploma -
Cathedral City High School
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