Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Education and Training
Special Projects
Timeline
Generic

Jason Munoz

Woodland,CA

Summary

Self motivated Operations Manager, with several years of experience in the fuel industry. Successful in collaborating and building strong professional relationships with airlines, air operations, county officials, fire department professionals, outside vendors and employees to streamline and strengthen the day to day operations of the fuel farm.

Knowledgeable [Desired Position] with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Operations Manager

FSM Group
04.2023 - Current
  • Manage employee's day-to-day workflow.
  • Direct operations by providing guidance, training, and support in order to meet company standards.
  • Ensure compliance with all applicable laws, regulations, and industry standards.
  • Monitor budgets and expenditures to ensure cost-effectiveness.
  • Assess team members' skill sets and assign tasks accordingly for optimal efficiency.
  • Maintain up-to-date records of employee attendance, payroll information, and vacation requests.
  • Enforce customer service standards, resolve customer problems, and uphold quality service.

Driver

Nugget Market Inc.
08.2020 - 12.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Tankfarm and Ramp Supervisor

Allied Avaitio
09.2008 - 04.2021
  • Managed ramp operations to ensure timely aircraft departures.
  • Coordinated with ground crew for efficient loading and unloading of cargo.
  • Enhanced safety with routine inspections of ramp equipment.
  • Supervised team to maintain smooth operations during peak hours.
  • Trained new staff on safety protocols and operational procedures.
  • Reduced delays by effectively managing resource allocation.
  • Resolved conflicts among team members to maintain a positive work environment.
  • Monitored weather conditions to adjust operational plans accordingly.
  • Promoted teamwork and communication to achieve operational goals.

Vending Route Driver

Canteen Vending
01.2005 - 01.2007
  • Assisted in training new route drivers on company procedures, safety protocols, and best practices for efficient deliveries.
  • Contributed to team success by assisting fellow route drivers during peak times or absences.
  • Improved customer satisfaction by ensuring timely and accurate delivery of vending products.
  • Conducted regular audits of vending machines, identifying discrepancies in inventory counts or cash collections for resolution.
  • Collaborated with management to develop new strategies for maximizing profits through targeted merchandising efforts.
  • Stayed up-to-date on industry trends and popular products to ensure a competitive edge over other vending services in the area.

Education

High School Diploma -

Cache Creek High School
06-1996

Some College (No Degree) -

American River College
Sacramento, CA

Skills

  • Equipment monitoring
  • Machinery repair
  • Safety Procedures
  • Environmental Compliance
  • Sampling techniques
  • Maintenance procedures
  • Environmental Monitoring
  • Budget Planning
  • Operational Efficiency
  • Facility Maintenance
  • Technical knowledge
  • Budget Management
  • Employee Development
  • Customer Service
  • Organizational Skills
  • Project Planning
  • Work Planning and Prioritization
  • Written Communication
  • Team Collaboration
  • Self Motivation
  • Team Leadership
  • Needs Assessment
  • Computer Skills
  • Customer service
  • Operations management
  • Team leadership
  • Problem-solving
  • Decision-making
  • Operational efficiency
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Management
  • Operations oversight
  • Employee motivation
  • Staff development
  • Customer relationship management
  • Goal setting
  • Client relationships

Accomplishments

  • Reduced lost workdays and recordable incidents to [Number] by implementing a safety awareness program.

Affiliations

I enjoy coaching youth sports and in doing so, teaching them life skills. Attending athletic events, concerts and cooking for my family.

Certification

  • CA Driver's License
  • Fuel Safety Supervisor Certification

Education and Training

other,other

Special Projects

  • Tank Cleaning
  • OWS Install and Cleaning
  • Pump 310 Install
  • ATS Install
  • B Terminal Hydrant Assessment
  • Audits
  • Yearly Budget Meeting

Timeline

Operations Manager

FSM Group
04.2023 - Current

Driver

Nugget Market Inc.
08.2020 - 12.2021

Tankfarm and Ramp Supervisor

Allied Avaitio
09.2008 - 04.2021

Vending Route Driver

Canteen Vending
01.2005 - 01.2007

Some College (No Degree) -

American River College

High School Diploma -

Cache Creek High School

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Jason Munoz