Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jason Milk

Parry Sound,ON

Summary

Seasoned Mechanic and Manager with a proven track record at Georgian Machine And Mechanic and Burger King, excelling in troubleshooting and team leadership. Mastered maintenance, repairs, and staff development, significantly enhancing customer satisfaction and operational efficiency. Skilled in employing preventive maintenance and effective communication to drive team productivity and achieve outstanding results. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

25
25
years of professional experience

Work History

Mechanic

Georgian Machine And Mechanic
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

Manager

Burger King
02.2022 - 03.2024
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.

Supervisor

Tim Hortons
04.2020 - 02.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Floor Cleaner

Family Owned
07.1999 - 02.2006
  • Stripped and refinished hard surface floors to maintain quality condition and appearance.
  • Kept up-to-date on industry best practices through continuous learning and professional development opportunities.
  • Adapted quickly to different types of flooring materials, tailoring cleaning methods for optimal effectiveness without causing harm or wear-and-tear on the floors themselves.
  • Enhanced workplace cleanliness by diligently sweeping, mopping, and vacuuming floors daily.
  • Reduced the risk of accidents by promptly addressing spills and slippery surfaces.

Education

No Degree - Small Engines

Pshs
Parry Sound, ON
03.1999

Skills

  • Troubleshooting skills
  • Maintenance and repairs
  • Hand and power tools
  • Troubleshooting
  • Engine repair
  • Preventive Maintenance
  • Brake Systems
  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Staff Training and Development
  • Staff Management

Languages

English
Elementary

Timeline

Manager

Burger King
02.2022 - 03.2024

Supervisor

Tim Hortons
04.2020 - 02.2024

Floor Cleaner

Family Owned
07.1999 - 02.2006

Mechanic

Georgian Machine And Mechanic

No Degree - Small Engines

Pshs
Jason Milk