Jason McDonald

To Whom it may concern:

Re: Job ID 218399 M0904C - Administrative Services - Manager, Investigation and Security Unit

I am writing to express my interest in the Manager, Investigation and Security Unit position (Job ID 218399). Throughout my career in the Ontario Public Service (OPS), I have demonstrated strong leadership, coaching, and communication skills that align well with the requirements of this role.

In my various roles, including Probation Officer (MCCSS), Assistant Area Manager (SOLGEN), and Youth Services Manager (MCCSS), I have consistently demonstrated my ability to lead and inspire teams to achieve results in dynamic, fast-paced environments. As a Youth Services Manager, I led my unit and staff to success, while in my current role as an Assistant Area Manager, I ensure compliance with legislative statutes, collective agreements, government policies, and ministry directives related to programs and services.

Over the past 15 years as a youth Probation Officer, I have applied my deep understanding of the justice delivery system, court system, policies, procedures, and relevant legislation to provide the highest level of service. My experience in human resources practices, policies, and collective agreements has been crucial in promoting team inclusivity, addressing employee concerns, and effectively managing talent.

In my role as a Probation Manager, I have successfully delivered programs within a secure custody/detention facility, adhering to relevant legislation, regulations, and ministry policies. My expertise in youth justice systems, including legal frameworks, best practices, and operational challenges, has been instrumental in enhancing the effectiveness and efficiency of programs and services.

I have also demonstrated strong stakeholder management skills, building and maintaining collaborative relationships with community-based agency workers, managers, and police services. My effective communication, negotiation, and conflict management skills have earned me credibility with colleagues, stakeholders, and senior leaders. I am proficient in written communication, regularly preparing briefing notes, senior official correspondence as well as unit policies and procedures. Additionally, I possess strong public speaking skills, delivering compelling and influential content to large audiences, and I apply political acuity in managing sensitive, high-profile public initiatives. Through my consultation and interpersonal skills, I have contributed to the Continuum Forum, providing training for professionals working with youth who sexually offend. My ability to negotiate, consult, and resolve issues with service providers, along with my participation in community forums, highlights my dedication to promoting initiatives that benefit our youth.

I am eager to discuss how I can contribute as a leader in this unit. I am confident that my diverse skill set and experience make me an ideal candidate for this position.

Sincerely,

Jason McDonald

A proven leader with extensive experience in the Ministry of Children, Community, and Social Services, specializing in driving change and upholding the highest standards of community safety and security. I bring a diverse background in both facility and community settings, with a strong emphasis on leadership, case management, and stakeholder collaboration. In addition to my professional achievements, I am a martial arts and fitness instructor with over a decade of experience in training, program design, and group facilitation. I have been honored with two Pinnacle Awards (2010, 2016) for consistently exceeding expectations in my roles.

2007 Conflict Resolution Certification

2009 Certified CERT First Aid & CPR instructor

2013 Certified Life Certified Coaches Federation

2016 Probation Officer Coach

2017 Ready 4 Rescue Instructor

• YWCA Life Skills Coach certification - 2012
• OPSC Project Management 101 E Learning
• CERT CPR and First Aid Trainer 2012-2015
• Certified Coaches Federation Life Coach 2013
• Probation Officer Coach 2016- 2019

June 2006-January 2007 East Toronto Youth Justice Office Scarborough, ON

Volunteer

• Demonstrated commitment to interests of young people
• Provided one to one support for youth assigned to Youth Justice Diversion programs
• Monitored youth directed to complete court mandated sanctions
• Worked with volunteer coordinator providing feedback on youth's progress.