Results-driven business developer with proven success in exceeding sales targets and delivering exceptional customer service. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business
opportunities. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes. Pursuing new professional opportunities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Regional Director
All Communications Network
Toronto / Windsor, ON
10.2013 - Current
Lead a thriving team of senior and junior sales representatives to exceed sales targets by fostering a positive working environment, and a culture of growth.
Effectively executed and trained sales processes using a variety of lead generation strategies, the full sales cycle, and successful onboarding.
Developed key relationships with strategic partners to drive annual sales and increase customer satisfaction.
Effectively utilized a variety of CRM systems to track the full sales cycle and increase opportunities for renewing contracts and upselling.
Coached and trained leadership development: 1-on-1, small groups, large groups, and utilizing various online technologies.
Effectively trained policies and procedures for the acquisition of customers in the highly regulated energy, telecommunications, and merchant services industries.
I attended quarterly leadership and training events across the country and internationally as a leader within the company.
Team Coordinator
All Communications Network
Toronto, ON
10.2009 - 10.2013
Lead rapidly growing organization through leadership by example.
Mentored and guided dozens of executives on proper processes and methodologies.
Supported the Ontario region in organizational expansion, team growth and the implementation of several product launches.
Supported, trained and motivated team leaders and business professionals in consistently meeting personal goals and team objectives.
Addressed individual and systemic customer complaints directly to maintain satisfaction and adjust operations to prevent future problems.
Extended existing customer relationships through extensive communication and utilizing built-in customer incentive programs.
Executive
All Communications Network
Windsor, ON
10.2004 - 10.2009
Boosted sales volume by creating and implementing weekly training sessions for new sales representatives.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Generated new business by developing marketing events, prospect calls and networking referrals.
Led district conference calls with my team to train best practices, update and align sales objectives.
Recruited, hired and trained new team members, including monitoring and review of individual performance.
Education
Bachelor's Degree - Human Resource Management and Marketing
University of Windsor
01.2004
Skills
Exceptional business development skills
Strong sales skills
Exceptional leadership skills
Excellent communication skills
Strategic marketing skills
Excellent presentation skills
Strong training skills
Strategic relationship-building skills
Certification
TRAINING (10+ years) RECRUITING (10+ years) TEAM BUILDING (10+ years) MARKETING (10+ years)
Timeline
Regional Director
All Communications Network
10.2013 - Current
Team Coordinator
All Communications Network
10.2009 - 10.2013
Executive
All Communications Network
10.2004 - 10.2009
Bachelor's Degree - Human Resource Management and Marketing