Jason Martins
Edmonton,AB
Summary
Ambitious and results-driven professional with excellent communication and interpersonal skills. Proven track record in sales with a strong ability to build relationships, identify client needs, and close deals effectively. Highly motivated to achieve and exceed targets while delivering exceptional customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Technician
Mr. Rooter Plumbing
Edmonton, Alberta
12.2020 - Current
- Prepared accurate estimates for potential projects.
- Assisted in the training of new sales technicians.
- Negotiated deals and handled complaints or objections.
- Diagnosed and addressed problems with installed equipment.
- Handled customer inquiries and complaints promptly and professionally.
- Delivered samples and catalogs to prospective customers and provided information on product features, pricing and availability.
- Maintained knowledge of current industry trends and best practices.
- Drafted, presented and responded to proposals for specific customer requirements with industry-specific solutions.
- Prepared and delivered appropriate presentations on products and services.
- Resolved technical issues with a high degree of efficiency.
- Provided technical support and troubleshooting assistance for customers as needed.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Service Porter
Royal Alexandra Hospital
Edmonton, Alberta
09.2012 - 02.2019
- Maintained a safe work environment by adhering to all safety protocols.
- Foster and nurture patient relationships continuously.
- Facilitated collaboration among diverse teams, contributing to stronger professional connections in healthcare.
- Delivered client-focused care by assessing client needs and offering creative solutions.
- Direct, hands-on experience navigating complex situations while maintaining professionalism in a medical context.
Education
High School Diploma -
Archbishop O'Leary Highschool
Edmonton, AB06-2012
3rd Year Plumber - Plumbing
Northern Alberta Institute of Technology
Edmonton, NoneSkills
- Objection handling
- Networking
- Closing sales
- Customer service
- Product and service knowledge
- Interpersonal communication skills
- Customer retention
- Goal oriented
- Persistent and resilient
Certification
- Completed multiple levels of Total Immersion Sales Training
- 3rd Year Plumbing Technician
- CPR
- Valid Drivers license
Languages
- English
- Portuguese
Accomplishments
- Received the top monthly sales award at Mr. Rooter multiple times
- 1 of 2 individuals to hit the award multiple times
- Achieved a close rate of 89% overall last year
- Averaged 32,000 in sole sales revenue each month
Timeline
Sales Technician
Mr. Rooter Plumbing
12.2020 - Current
Service Porter
Royal Alexandra Hospital
09.2012 - 02.2019
- Completed multiple levels of Total Immersion Sales Training
- 3rd Year Plumbing Technician
- CPR
- Valid Drivers license
High School Diploma -
Archbishop O'Leary Highschool
3rd Year Plumber - Plumbing
Northern Alberta Institute of Technology
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