Jason Martinez
San Diego
Summary
I am a seasoned IT professional with 13 years of experience in managing and maintaining complex computer systems. Specializing in Windows Servers and network troubleshooting, I am dedicated to ensuring optimal system performance, security, and uptime through proactive maintenance, effective problem resolution, and the implementation of efficient, tailored solutions.
Professional with strong background in network operations seeking to leverage skills in monitoring, troubleshooting, and maintaining network systems. Prepared to make impactful contribution through effective problem-solving, technical expertise, and adaptability. Known for excellent collaboration within teams and consistent achievement of operational goals. Proficient in network analysis, system diagnostics, and maintaining high service standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Systems Admin Supervisor
Abtech Technologies
05.2019 - Current
- Project Management
- Active Directory Management
- Migrate from POP to 0365
- Firewall Setup(Sonicwall and Fortigate)
- Server Setup(DC,RDS,File,RADIUS,Print)
- Initial Setup and Domain Controller configuration
- Group Policy Configuration
- On-Prem Exchange to 0365 Migration
- Manage Service Desk
Service Desk Analyst
UCSD Health
08.2018 - 05.2019
- Advanced Consultation
- EPIC Software Troubleshooting
- Problem-Solving to Medical Staff
- Hardware, Software, and Network Troubleshooting
- Develops and conducts tests of hardware and software and reports on configurations and behavior
Tier 1/2 Help Desk
DEX Imaging
10.2015 - 08.2018
- Manage Servers
- Manage Shoretel System
- Network Troubleshooting
- Hardware/Software Support
- Group Policy Management
- Active Directory Management
- Server/Switch Cabinet Setup
- End User Chat and Phone Support
- Salesforce Management
- Print Server Setup & Deployment
- On Site Maintenance of PC’s and Peripherals
- Server 2003, 2008R2, 2012
- Windows XP, Vista, 7, 8.1
- XML edits
- Office 365 & Outlook Support
Help Desk
JANUS Displays
10.2013 - 10.2015
- Correcting Software/Hardware Issues
- Network Troubleshooting
- Working with Domestic/ International Clients
- Multi-Tasking
- Phone Intensive Environment Using Headset
- Project Management
Computer Tutor
Butte College
08.2011 - 09.2013
- Training Disabled Students to Use Computers
- Password resets
- Assisting with Citations for Word Documents
Education
A.S. - Computer Information Systems
Butte College
01.2013
Skills
- Windows XP, Vista, 7, 81, 10, 11
- Server 2000, 2003, 2008R2, 2012, 2016, 2019, 2022
- TCP/IP
- DHCP
- DNS
- Server Administration
- Active Directory Management
- Network troubleshooting
- Group Policy Management
- Office 365 Administration
- Azure/Entra
- Firewall Management
Certification
- Applied Computer and Networking Technologies
- Cisco Network Administration
- Computer Technology
Timeline
Systems Admin Supervisor
Abtech Technologies
05.2019 - Current
Service Desk Analyst
UCSD Health
08.2018 - 05.2019
Tier 1/2 Help Desk
DEX Imaging
10.2015 - 08.2018
Help Desk
JANUS Displays
10.2013 - 10.2015
Computer Tutor
Butte College
08.2011 - 09.2013
A.S. - Computer Information Systems
Butte College
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