Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jason Lovendhal

ON

Summary

  • Customer-focused with a successful track record in retail and financial services, meeting high client satisfaction by providing tailored solutions.
  • A digital marketing enthusiast with practical experience from an internship at Quantigo AI, and currently pursuing a Marketing Management education at George Brown College.
  • Versatile team member offering over 6+ years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to the growing company.
  • Strong communication and written skills demonstrated through experience at CIBC and Quantigo AI.


Overview

6
6
years of professional experience
1
1
Certification

Work History

Seasonal Sales Stylist

Levi Strauss & Co. Outlet
10.2023 - 01.2024
  • Helped customers find Levi's products that suit their fashion preferences with product knowledge
  • Followed Levi's store's visual representation standards, maintaining store appearance, and enhancing overall visual appeal helping attract more customers
  • Monitored inventory levels and kept adequate stock in product displays on the sales floor.

Customer Service Representative Agent

Canadian Imperial Bank of Commerce (CIBC)
08.2022 - 05.2023
  • Actively listened to clients, empathized with their needs, recommended tailored solutions, and focused on a solution-focused approach to efficiently identify and resolve client issues
  • Understood CIBC's products and services, connecting clients to the right resources/team members, and suggested marketing offers to help reach clients' financial goals, while updating account information to maintain customer records
  • Achieved 95% client satisfaction through exceptional experiences and providing trusted advice

Content Strategist Intern

Quantigo AI
07.2021 - 11.2021
  • Regulated social content, including planning and content calendar development, leading to increased online brand activity by 50%
  • Developed brand guidelines, best practices, and original content for consistent and quality messaging across channels
  • Increased website and social media engagement rates through keyword research, conducting audits for optimization, and creating graphics with copy-write content

Sales Advisor

Hennes & Mauritz (H&M)
07.2018 - 07.2021
  • Assisted customers by initiating conversations, making fashion recommendations, and helping at touchpoints like cash, the sales floor, and fitting rooms.
  • Actively promoted H&M's loyalty program, enhancing customer engagement, and successfully enrolled at least 30+ customers every month.
  • Maintained current knowledge of applicable sales and product changes to provide the best possible service for all customer needs.

Education

Postgraduate Certificate - Marketing Management - Digital Media

George Brown College
Toronto, ON
01.2025

Bachelor of Technology - Graphic Communications Management

Toronto Metropolitan University
01.2022

Skills

  • Project Management
  • Content Creation
  • Search Engine Optimization (SEO)
  • Copywriting
  • Adobe Creative Suite
  • Excellent Communication
  • Time Management
  • Organization and Time Management
  • Problem-Solving
  • Customer Service
  • Analytical Thinking
  • Attention to Detail

Websites

Certification

  • Google Analytics
  • Google Ads

Timeline

Seasonal Sales Stylist

Levi Strauss & Co. Outlet
10.2023 - 01.2024

Customer Service Representative Agent

Canadian Imperial Bank of Commerce (CIBC)
08.2022 - 05.2023

Content Strategist Intern

Quantigo AI
07.2021 - 11.2021

Sales Advisor

Hennes & Mauritz (H&M)
07.2018 - 07.2021

Postgraduate Certificate - Marketing Management - Digital Media

George Brown College

Bachelor of Technology - Graphic Communications Management

Toronto Metropolitan University

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Jason Lovendhal