JASON LI
Surrey
Summary
Dynamic Product Advisor with proven expertise in CRM and market research, excelling in roles at BMW/MINI Langley and Rolex. Fluent in Mandarin and English, I leveraged strong social media strategies to surpass sales targets and foster client retention, while maintaining a high level of customer satisfaction. Demonstrated ability in problem-solving and critical thinking.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Sales Consultant
Mercedes Benz Boundary
- Efficient in clearing heavy units at the store
- Efficient in CDK, 180 and sm360 tools
- Knowledge in Finance products such as extended warranty and autoshield
- Trained in DealerTrack for credit applications through different lenders
- Worked with finance office to upsell backend gross
Product Advisor
BMW/MINI Langley
10.2020 - 10.2024
- Strong social media skills to generate leads
- Developed an expertise in One-eighty, Tekion, and V-auto
- Appraised trade-ins / Buy-ins
- Exceeded sales targets through referrals and maintained high closing ratio
- Retained high level of customer satisfaction
Product Advisor
Rolex
06.2019 - 08.2019
- Company Overview: Global watch company
- Reached sales targets through social media and leads
- Demonstrated ability to upsell products by offering additional services or accessories
- Assisted non-Mandarin speaking colleagues to make sales through translation
- Global watch company
Client Advisor
Louis Vuitton
10.2018 - 05.2019
- Built strong client relationships to improve retention and increase referrals
- Developed strong relationships with clients by responding quickly to inquiries and resolving issues promptly
- Collaborated closely with colleagues to ensure timely resolution of customer concerns
- Managed incoming calls from clients seeking assistance with orders or other requests
Education
High School Diploma -
Fraser Heights Secondary School
03.2013
Skills
- Fluent in Mandarin and English
- Excellent CRM skills
- Critical thinking
- Market Research
- Decision Making
- Problem Solving
- Client Retention
Certification
VSA license
Accomplishments
- MINI Oxford 2021, 2022, 2023
- Openroad Pinnacle winner (top sales) 2023
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Product Advisor
BMW/MINI Langley
10.2020 - 10.2024
Product Advisor
Rolex
06.2019 - 08.2019
Client Advisor
Louis Vuitton
10.2018 - 05.2019
Sales Consultant
Mercedes Benz Boundary
High School Diploma -
Fraser Heights Secondary School
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