JASON KHOSESAON
London,ON
Summary
Motivated Hospitality professional with a strong customer-centric approach. I believe teamwork is what makes the organization work. Eager to share my passion & knowledge in the industry that I so dearly love and also learn and grow down the road.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kitchen Supervisor
Ceeps & Barneys Ltd
London, ON
05.2023 - Current
- Supervised kitchen staff by training, counseling and disciplining
- Developed and implemented effective food safety standards to ensure compliance with local health regulations
- Scheduled staff according to daily needs for functions and business forecasts
- Assigned duties, responsibilities, and workstations to employees in accordance with work requirements
- Inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards.
In-Room Dining Server
Fairmont Chateau Lake Louise
Lake Louise, AB
12.2022 - 04.2023
- Set up linens, dishes, silverware, condiments to prepare tables for customers
- Operated point-of-sale system accurately while processing payments
- Garnished completed orders to deliver it to guest rooms and accommodated any special guest requests
- Answered telephones to take room service orders as well as coordinated with other departments for smooth flowing operations.
Line Cook
Ceeps & Barneys
London, ON
05.2022 - 12.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Maintained knowledge of menu items and ingredients to meet customer requests and dietary restrictions
- Responsible for following sanitation procedures while cleaning the kitchen, dishwares, utensils.
Butler Service Associate
St. Regis Mumbai
Mumbai, MH
09.2021 - 04.2022
- Responsible for answering questions & addressing complaints in a calm and professional manner
- Provided all relevant information of the suites and the hotel along with the pricing of the rooms to the guests
- Acted as a personal Butler for VIP guests to make sure they have the best customer experience.
Education
Post Graduate Certificate - Hospitality And Tourism Operations Management
Fanshawe College
London, ON12.2023
BSc In Hospitality Management -
University Of Mumbai
Mumbai, MH05.2021
Skills
- Menu development
- Teamwork
- Communication
- Inventory Control
- Ordering Supplies
- FOH & BOH Operations
- Serving expertise
- Staff Management
Certification
- WSET Level 1
- Prud'homme Beer Certification
- BOH & FOH- Manager Training by Squirrel Systems
- Opera Cloud PMS by Oracle
- Certified Guest Service Professional by AHLEI
- ProServe Liquor Staff Training
- SafeCheck Advanced Food Safety Certification
- Service Excellence by OTEC
Timeline
Kitchen Supervisor
Ceeps & Barneys Ltd
05.2023 - Current
In-Room Dining Server
Fairmont Chateau Lake Louise
12.2022 - 04.2023
Line Cook
Ceeps & Barneys
05.2022 - 12.2022
Butler Service Associate
St. Regis Mumbai
09.2021 - 04.2022
Post Graduate Certificate - Hospitality And Tourism Operations Management
Fanshawe College
BSc In Hospitality Management -
University Of Mumbai
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