JASON JOHNSON
Arcadia
Summary
Dynamic IT Manager with a proven track record assisting Foothill Gold Line Construction Authority, enhancing IT infrastructure efficiency by 20%. Skilled in Windows operating systems and IT asset management, I excel in leading teams and implementing innovative solutions while ensuring robust security measures and compliance. Adept at fostering collaboration across departments to achieve strategic goals.
Overview
18
18
years of professional experience
Work History
IT Manager
Achieve Technology Services
Monrovia
07.2013 - Current
- Streamlined and optimized IT infrastructure by implementing innovative solutions, resulting in 20% increase in overall efficiency
- Led team of IT professionals, providing guidance and support to ensure successful project completion within designated timeframes
- Implemented rigorous security protocols and enhanced data protection measures, reducing cybersecurity threats and ensuring compliance with industry regulations
- Collaborated with cross-functional teams to develop and execute IT strategies aligned with business goals, resulting in significant cost savings
- Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices
Server Administrator
Achieve Technology Services
Monrovia
08.2010 - 07.2013
- Designed and implemented virtualization strategies, maximizing hardware utilization while reducing costs associated with physical infrastructure expansion
- Troubleshoot and rebuild existing servers and configure hardware and software in accordance with standards and operational requirements
- Respond to all server related requests, troubleshoot problems and perform repairs
- Experience with remote helpdesk and IT support
- Network Administration
- Technical Troubleshooting as needed to maintain server availability
- Ensured consistent and acceptable levels of server performance through optimization
- Provided data recovery, maintenance and backup processes and ensured space requirements were met
- Formulated monitoring procedures and enforced server security policy
- Ensured data security through implementation of robust access controls and regular vulnerability assessments
Desktop Support Administrator
Achieve Technology Services
Monrovia
01.2007 - 08.2010
- In contracted service to Foothill Gold Line Construction Authority, and responded to all Level 1, Level 2 and Level 3 help desk requests by assisting clients who were experiencing any procedural or operating difficulty with applications, products or services
- Ensured that prompt and effective solution were provided to all problems
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations
- Maintained personnel records and updated internal databases to support document management
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending
Education
Bachelor of Science - Business Management
University of Phoenix
Phoenix, AZ07.2023
Technological Entrepreneurship And Management -
Arizona State University
Tempe, AZ12.2021
Associate of Arts - Information Technology and Networking
University of Phoenix
Phoenix, AZ09.2015
High school diploma -
Monrovia High School
Monrovia, CA06.1992
Skills
- Windows operating systems
- IT Asset Management
- Office 365 Administration
- SonicWALL Firewall Management
- Microsoft Entra Administration
- Dell switches
- Microsoft Intune Enrollment Management
- Server optimization
Timeline
IT Manager
Achieve Technology Services
07.2013 - Current
Server Administrator
Achieve Technology Services
08.2010 - 07.2013
Desktop Support Administrator
Achieve Technology Services
01.2007 - 08.2010
Bachelor of Science - Business Management
University of Phoenix
Technological Entrepreneurship And Management -
Arizona State University
Associate of Arts - Information Technology and Networking
University of Phoenix
High school diploma -
Monrovia High School
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